Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and great communications. Delivery on time, products are always as described and returns are straight forward.”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“excellent service, great value for money and the items I order fitted perfectly and are of good quality. Wonderful all the way around.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Very pleased the quality of t he product. Very fast delivery”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of our delivery.

Posted 4 years ago

“Good range of products and timely delivery. Exchanges on returns very slow”

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Posted 4 years ago

Thank you for the positive comments about the products and delivery. We process all returns and exchanges within 14 days of receipt and I am sorry if your exchange did not come as soon as you expected.

Posted 4 years ago

“Very quick shipping, came in perfect condition!”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Items all arrived quickly and as described.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Easy to navigate website and very quick delivery. Will be ordering from them again very soon!”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Very good quality and fast shipping/delivery”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of our delivery.

Posted 4 years ago

“An excellent website and easy to navigate to find what we were looking for. Items arrived on time and as expected!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Products where perfect came well packaged and delivery was on time and speedy”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“As always clothes arrived packaged well. Would be nice to have next day delivery however”

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Posted 4 years ago

Thank you for the review. We are doing everything we can to exceed expectations in terms of delivery, however at the moment we are still despatching within 3 working days from order placement.

Posted 4 years ago

“Quick delivery good service.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Absolutely stunning dance wear and a variety of collections/brands available. Every item is high quality and very long lasting. The customer service is stellar and always go out of their way to satisfy customers' needs.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“First time ordering on Dance Direct was a real pleasure be it in terms of Clarity of the website, ease of ordering size (detailed Size chart) and payment (Paypal in my case). We will sure be ordering again soon for my daughter. Now we are waiting for her leotard and we'll see how long it takes to reach Mauritius in this troubled Covid Era. Thanks”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. It will be interesting to know how long the delivery takes.

Posted 4 years ago

“Good prices, and quick delivery. Size guides were accurate for one item, but less so for the other.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 4 years ago

“Super quick delivery and fab quality products!! Fits so well to!”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Returned item as far too small”

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Posted 4 years ago

I am sorry that the top did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 4 years ago

“Lovely leotard, Robin and ballet shoes ready for my daughter to start her new ballet classes. Thank you ❤”

Dance Direct 5 star review on 9th September 2021

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I love the photo and will share this with the team,

Posted 4 years ago

“Quick delivery ! Perfect thank you”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Really pleased with the order of leotards for my daughter. Speedy delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews