Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use, sizing charts are helpful and accurate. I ordered the lavender tap and ballet prelim leotard and skirt. They were delivered promptly with plenty of email notifications on my order.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Amazing fit. Feel so comfy and confident in them.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your leotards.

Posted 4 years ago

“Great selection of items, my daughter is a beginner and I was pleasantly surprised at how cheap it was to get her kitted out. Delivery was quick and customer service was great with friendly, efficient service (I had to amend the order after placing and they were very helpful).”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with your goods and our customer service. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Good quality gymnastics leotard received. Fit true to size.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your leotard.

Posted 4 years ago

“Delivery arrived on time, website was slow but easy to navigate and had great options, didn’t take a lot of steps to order”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website although you found it a bit slow. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“The delivers always come really quickly, perfect for any situation, especially last minute ones. The quality of the products are also amazing for the price, and the website is easy to work.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Very prompt delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Easy shopping and a really fast delivery! Will order again”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your shopping experience.

Posted 4 years ago

“Fast and efficient always find what we are looking for.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“I bought myself some new jazz shoes to cheer myself up as I'm recovering from surgery to prevent the cancer from coming back. They're amazing with silver zig zags down the sides and I can't wait to be fit enough to dance again. I also ordered tap shoes for my 6 year old, which were unfortunately too small, but the returns system was smooth, easy and free - my daughter is excited about having the next size up once the exchange is completed. Thanks for making us both smile.”

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Posted 4 years ago

Thank you for the wonderful review. I am so glad we have made you both happy. Keep dancing and smiling!

Posted 4 years ago

“Top quality dance wear, prompt service. Easy to use ordering. Always satisfied.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Great selection of products, fast delivery and great quality.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“אני מאוד אוהבת את המוצרים, רק המשלוח תמיד לוקח הרבה זמן, פעם שניה שאני מזמינה”

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Posted 4 years ago

"I really like the products, only the delivery always takes a long time, second time I order" Thank you for the review. At the moment we are still despatching within 3 working days from order placement but as you are in Israel it will take longer to get to you.

Posted 4 years ago

“Quality dance wear will re order again thank you”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“I have been sent an email asking me to write a review of our order. Sadly this is a bad review as at the moment the goods have not arrived. Received an email from Dance Direct telling me my order had been dispatched and 7 days later i am still waiting. have contacted their customer service who have suggested i contact Royal Mail, who have not been any help at all. Made a complaint which is with the Dance Direct Transport team to find out what has happened with my order. Have also complained to Royal Mail but getting through to a real person and around their computer bots has been very difficult.”

Helpful Report

Posted 4 years ago

I am sorry you have not received your order. I can confirm that the Transport team are doing their best to find out where your parcel is and will contact you when they have some news.

Posted 4 years ago

“I'm over the moon with my mask”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we see these.

Posted 4 years ago

“Updated review: one of my leotards had a mark on it - the customer service team was amazing and sent me a replacement! Thank you Natasha :)”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly. Please send a photo of the leotard showing where the mark is to hello@dancedirect.com.

Posted 4 years ago

“Lovely products and quick delivery however the website was not very user friendly and we received a discount code to use against our first order after our first order had been placed which was disappointing.”

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Posted 4 years ago

Thank you for the review. We are pleased you are happy with your order. The IT team have worked hard to make the website user friendly and I will pass your comments on to them. I have emailed you about the discount code.

Posted 4 years ago

“Very fast thank you”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Excellent products and swiftly sent. Would def use the company again”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews