Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality and delivery were brilliant!! Would deffor order from here again.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 year ago

“Quick and reliable service”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly!

Posted 1 year ago

“Paid for next day delivery, ordering on Wednesday and no delivery on Friday and no notification from delivery company nor dance direct when requested advice regarding when I should expect delivery. Two days later before contact from dance direct.”

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Posted 1 year ago

Thank you for your review, I am ever so sorry to hear about the issues you have experienced with your order. Please feel free to contact our customer service team at hello@dancedirect.com who will be more than happy to help you with this issue, they should also be able to refund your next day postage charge due to this delay with FedEx.

Posted 1 year ago

“Delivery was very quick and the shoes were well packed. They are exactly as shown and there is a good range of products on the website”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and that your order arrived promptly! We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Exactly as ordered. Good quality materials”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection!

Posted 1 year ago

“Very easy to order, lots of great choice and reasonably priced. Great all round 🙂”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection!

Posted 1 year ago

“Lovely costume delivered quickly”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 year ago

“Quick and speedy delivery”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly!

Posted 1 year ago

“Swift response to issues.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service!

Posted 1 year ago

“Fantastic service, and arrived on time”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and that your order arrived promptly!

Posted 1 year ago

“Excellent service very quick delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and that your order arrived promptly!

Posted 1 year ago

“A friend sent me a link to the website and it was very easy to find what I was looking for.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Excellent service, easy to navigate website, great prices, fast service.”

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Posted 1 year ago

Thank you for the 5 stars! It makes our day when we hear positive comments.

Posted 1 year ago

“Great products, excellent quality and fantastic customer service, would highly recommend for all your dance needs.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers!

Posted 1 year ago

“Great all purpose ballet tights!”

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Posted 1 year ago

Thank you for your review. I am so glad to hear that you are happy with your purchase!

Posted 1 year ago

“Really easy to use website and delivery was excellent. Great quality costume and pleased with fit.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 year ago

“Item did not come as expected - was not made clear that did not include outfit - poor quality”

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Posted 1 year ago

Thank you for the review. I am ever so sorry to hear about this, I have had a look at the item and it does state in the description the code of the leotard that matches the set. If there is anything else we can help with, please contact hello@dancedirect.com with any issues you may have who will be able to help you.

Posted 1 year ago

“Good selection. Good prices. Good customer service. Very slow to refund.”

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Posted 1 year ago

Thank you for the review! We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection. I do apologise for the delay in refunding you, our returns can take up to 14 days to be processed once received by our returns department.

Posted 1 year ago

“No problems. Delivery time was good”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 1 year ago

“Had everything i needed to order for my daughter and good pricing.”

Helpful Report

Posted 1 year ago

Thank you for the review! We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,092 reviews