Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,753 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service and communication. This was to replace one bought by my granddaughter's dance teacher which I was altering and accidentally marked it with the iron. Needed a quick delivery paid for next day received on time. Thank you”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. I am glad that we helped to save the day!

Posted 1 year ago

“Quick and efficient service and delivery Products just what we needed for our show.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 1 year ago

“Great service and order arrived in good time. Ballet shoes and tap shoes are good quality and fit well.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Wonderful service”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Very good quality items. Tap shoes are small fitting so returned for a bigger size. Happy with purchase.”

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Posted 1 year ago

I am sorry that the tap shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Thank you for the lovely comments about how we dealt with your query.

Posted 1 year ago

“Ordered costume for my granddaughter. It arrived beautifully packaged. The fit was perfect and the dress was everything she wanted and more. Thank you”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Very efficient and helpful”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Ordering from Dance Direct was really straightforward and my shoes arrived earlier than expected. I’m extremely pleased with their service and would highly recommend.”

Dance Direct 5 star review on 12th March 2024

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations. We hope you have many happy hours tapping away!

Posted 1 year ago

“Fast and efficient”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Fantastic customer service which is a weight in gold to busy dance school owners. A great range of products and an easy, hassle free exchange service, which is an amazing asset at showtime .”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Great service, product arrived as expected, very satisfied”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Great choice and very quick delivery times compared to similar sites. Costumes are also reasonably priced.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“A great site. Good discounts and easy to find what you need”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Website easy to use and order. Shoes arrived on time as expected and happy with quality of the product.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of your purchase.

Posted 1 year ago

“Good value and prompt deliveries”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Excellent and fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Customer service excellent and great quality of shoe”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of our goods.

Posted 1 year ago

“Quick delivery Happy with service Overall pleased”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service,

Posted 1 year ago

“Easy to navigate web shop and quick delivery”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Very pleased with the ballet shoes. Daughter loves them. Good price too. Good communication regarding delivery.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,753 reviews