Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,753 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, very good service, information.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Took absolutely ages to arrive, ended up being late despite being ordered 2 weeks in advance of the event”

Helpful Report

Posted 1 year ago

I am sorry there was such a delay in receiving your order, I will pass this on to the transport team to see if they can discover why this happened and prevent it from happening again.

Posted 1 year ago

“This is my only purchase from your website and I can only rate on slow delivery and very bad quality of the product I bought.”

Helpful Report

Posted 1 year ago

I am sorry you were not happy with your purchase. If you want to return it please see the section Returns on the Dance Direct website which will tell you what to do.

Posted 1 year ago

“Very helpful customer service team”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Easy to order, size guide is spot on, items were delivered quickly and quality and fitting of items are great.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Dance Direct is my new go-to site for dance wear. They have amazing prices on things and there is a wide selection to choose from. My orders came very fast and all products have been great quality!”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with us. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Items arrived super quick and at excellent quality! Thank you Dance Direct!”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 year ago

“Prompt delivery, great quality items”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Easy site to follow, purchasing straightforward. Delivered as ditected.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Incredible customer service and being able to source a separate part of an outfit required for a ballet exam, without rebuying the entire thing, was such a huge help.”

Helpful Report

Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Great choice on website.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Very good company.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Smooth shopping experience. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Excellent items great service”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“I have ordered from Dance Direct in the past and have always been very happy with the products (shoes and clothing) I have bought.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Easy to use website, fantastic free returns ao i could order additional sizes to try on. It was quick, easy and free to do the returns aswell. Posted shoes out quickly would reccomend.”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the returns process.

Posted 1 year ago

“Very quick on delivery, good description of items and fits well.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great product. Arrived promptly. Would def use again.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Super affordable and good quality. Site was extremely easy to navigate and customer service is 10/10. Overall a fantastic experience. Would recommend.”

Helpful Report

Posted 1 year ago

“Great quality dancewear, a large variety and quick delivery! Sizing is accurate!”

Helpful Report

Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,753 reviews