Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,019 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt delivery everytime”

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Posted 10 months ago

Thank you for your 5 star review!

Posted 10 months ago

“I got my ballet slippers from here and found ones in my skin colour which I absolutely loved x they came so quick and have withstood a lot of dancing x will definitely buy from here again x”

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Posted 10 months ago

Thank you for the 5 star review! We are pleased you are happy with your ballet slippers.

Posted 10 months ago

“Beautiful costumes arrive in bag with accessories the next day .They fit amazing and the girls email straight back with sizing advice . My daughter does competitions and there is something for everyone in every style of dance from sparkle to floaty lyrical and character to everyday dance essentials xx”

Dance Direct 5 star review on 7th February 2025

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Posted 10 months ago

Thank you for your wonderful review! It makes our day when we hear positive comments.

Posted 10 months ago

“Qucik delivery. Beautiful dance shoes, correct sizing, easy to get on and off.”

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Posted 10 months ago

Thank you for your review. We are pleased you are happy with your dance shoes!

Posted 10 months ago

“Have mostly found the things that I want on dance direct.”

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Posted 10 months ago

Thank you for the 5 star review!

Posted 10 months ago

“Very easy to use website. Quick purchasing and delivery times. Easy to return an item and quick to reimburse without charge. Thank you!!”

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Posted 10 months ago

Thank you for the 5 star review! We are pleased you are happy with our service.

Posted 10 months ago

“Beautiful leotards and great selection. My daughter is thrilled! Quick delivery too.”

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Posted 10 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection. We hope you and your daughter keep on shopping!

Posted 10 months ago

“Website easy to use and wide selection of dance wear.”

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Posted 10 months ago

Thank you for the review. We are so pleased that you are happy with the website and the range of products we offer.

Posted 10 months ago

“Original order was great but exchange process is very slow and no communication to advise the process or status. Had to email to ask and just got told ‘2 weeks for delivery’ Returned mine 2wks ago, the day they were delivered and still no sign of when I’ll receive the replacement. Good job I didn’t need them for my class. It’s put me off using DD after the initial very positive order experience. Could’ve been avoided if they tell you this, would’ve ordered 2 pairs for size or asked for refund and re-ordered straight away.”

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Posted 10 months ago

I am sorry you are not happy with the returns and exchange process. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. Your return will be processed within 14 days of receipt of the parcel.

Posted 10 months ago

“fast despatch and delivery. A1 customer service.”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 10 months ago

“Quick shipping, good prices. The return process is a bit cumbersome comparing to other shops. Overall recommend this!”

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Posted 10 months ago

Thank you for your review and recommendation. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 10 months ago

“This is the first time I have bought from you. It was a very easy process with my shoes being received in super quick time. Excellent thanks.”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 10 months ago

“I have used this company many times now fory daughters dance wear and show costumes, everything is of excellent quality and I find it is the most reliable for delivery times, I have never had a costume arrive late which takes away all the stress when having to buy last minute costumes for competitions as I know they will arrive on time. I will continue to use this website for as long as my daughter dances. Also they always have an excellent range of stuff in the sale, I always have a look through when looking for new stuff.”

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Posted 10 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 10 months ago

“really good delivery times and great quality products highly recommend”

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Posted 10 months ago

Thank you for the 5 star review!

Posted 10 months ago

“Leotard fits as expected. Speedy delivery. Thank you .”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 10 months ago

“Accurate website, good products and fast service at a good price!”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 10 months ago

“Very fast delivery, good quality items.”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 10 months ago

“Dance direct was very efficient in making sure I got my delivery in the time frame given. I was actually panicking as I had an audition a few days after the estimated delivery date and was unsure if it would arrive in time. I was so happy that it did and the quality of the products were outstanding!”

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Posted 10 months ago

Thank you for the wonderful review. We hope your audition went well!

Posted 10 months ago

“Wide variety of dance wear to choose from . Easy to use website . Prompt delivery . Free returns . Would use again .”

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Posted 10 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 10 months ago

“Really fast delivery and products arrived in good condition !!”

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Posted 10 months ago

Thank you for the 5 star review!

Posted 10 months ago

Dance Direct is rated 4.7 based on 8,019 reviews