Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,744 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my order I received. All amazing quality and exactly what I wanted. Was also delivered in the right time frame!”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 7 months ago

“All the dance wear from here that I have purchased for my daughter has always been perfect and the way quality”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“The outfit I got my daughter is gorgeous. Amazing quality and lovely soft fabric. Can't wait to see her preform in it”

Dance Direct 5 star review on 28th October 2024

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your dress. What a lovely picture, thank you.

Posted 7 months ago

“Great quality!”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Fast delivery of ordered products. Thank you.”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 7 months ago

“Poor customer service and sizing issues with footwear”

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Posted 7 months ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I can see from the correspondence that the Customer Service team responded to your email promptly with suggestions of how to get a better fit and informing you that we offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded.

Posted 7 months ago

“Easy to order system and good quality dance shoes which looks durable and comfortable.”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of your purchase.

Posted 7 months ago

“I received my order in good time and am very pleased with the dance shoes. They are super comfortable and love quality. Highly recommended website.”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality and fit of your purchase.

Posted 7 months ago

“very quick with delivery and good condition”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Items arrived in perfect condition and as expected. Highly recommend”

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 7 months ago

“My first time buying from Dance Direct, excellent service from ordering to delivery. An excellent product, I was looking for very fine fishnets trimmed with stones. These are an excellent fit, which is rare for me, as I am 5’2 and also excellent quality.”

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Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“Really easy viewing to find the items for my daughter. When the order arrived it was totally like the details and sizing was easy to understand.”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website and your purchase.

Posted 7 months ago

“Very quick delivery and good returns service if needed”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 7 months ago

“Fantastic products , fast deliver great service”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 7 months ago

“Great service, quick delivery and quality items”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 7 months ago

“Thank you dance direct for a accurate service. Very pleased with purchase. However tried to sign up initially before making a purchase to have a start 10% discount, since I was ordering 2 pieces of cardigans, however after a quick signup however it took a bit of a time. And didn't get the code for the discount. Was disappointed as the discount code only popped up on my email after the order was placed. I could have saved some money since I ordered 2 sets of cardigans.”

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Posted 7 months ago

Thank you for the review. Please contact hello@dancedirect.com who can help with the discount code off your next order.

Posted 7 months ago

“Very quick delivery, tap shoes were as described. Sizing is very good”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Excellent!!!”

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we see these.

Posted 7 months ago

“A great range of goog quality products. Good delivery time and helpful customer service.”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery. We always try to give the best value for money and pride ourselves on our product selection and customer service.

Posted 7 months ago

“Good quality products and quick delivery and returns”

Helpful Report

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

Dance Direct is rated 4.7 based on 7,744 reviews