Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery”

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Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 11 months ago

“Products are really good”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 11 months ago

“Amazing quick service and good quality products.”

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Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 11 months ago

“Pleased with the products but communication about a refund for the items I'd returned (I'd bought 2 sizes of the ballet shoes) was poor, but sorted promptly once I emailed them.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I apologise for the delay in responding to your returns query but am glad to hear it was sorted out by the team.

Posted 11 months ago

“Fast next day delivery. Well packaged and excellent quality.”

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Posted 1 year ago

Thank you for the 5 star review!

Posted 1 year ago

“Fits perfectly, true to size, very good quality. Definitely worth the money. Fast tracked delivery.”

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Posted 1 year ago

Thank you for your review, it makes our day when we hear positive comments.

Posted 1 year ago

“The products are always in excellent condition, not even fraying threads (which sometimes happens with new clothes) and the processing and packaging is always really fast, and the Royal Mail postage takes place very quickly. My latest order was placed on a Tuesday and it arrived on the Friday of the same week! In time for the dance lesson on Saturdays.”

Dance Direct 5 star review on 1st March 2025

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“The website is easy to navigate and the delivery was swift. Really happy with my experience using dance direct!”

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Posted 1 year ago

Thank you for the wonderful review! We are pleased you are happy.

Posted 1 year ago

“The store is very customer-friendly, and the delivery was fast.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Very efficient and lovely leotards, I will definitely be buying more things from here”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the leotards. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Very fast delivery I am so impressed. I will definitely use you again.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Ballet shoes a came as described and fast delivery! Will use this company again, thank you”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The order process was straightforward and the items were delivered quickly.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Always good value for money with quick delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Always able to find what we need for costume or lessons and at fantastic prices.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Brilliant service, items delivered and received super quick”

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Posted 1 year ago

Thank you for the 5 star review!

Posted 1 year ago

“Always easy to find what you need quick and easy delivery and easy returns should there be a problem”

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Posted 1 year ago

Thank you for your review, we are pleased you are happy!

Posted 1 year ago

“I have placed several order with Dance Direct all of which have been delivered swiftly. On occasion I’ve ordered different sizes for best fit. The returns process is easy to follow and refunds are issued promptly. The choice of suppliers available from Dance Direct is excellent”

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Posted 1 year ago

Thank you for your wonderful review, it makes our day when we hear positive comments.

Posted 1 year ago

“The costumes I ordered were all in stock and literally came the next day. Very good service and will definitely be my preferred place to order competition costumes from now on.”

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Posted 1 year ago

Thank you for your wonderful review! We are pleased you are happy with our service.

Posted 1 year ago

“Dance direct has great service - deliveries are on time and has good variety of dance clothing and accessories. Returns service is also very easy and convenient.”

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Posted 1 year ago

Thank you for the 5 star review! We are pleased you are happy with our service.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,092 reviews