Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and pleased with the product.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Bought two pairs of ballet shoes for my children. Pleased to receive advice when i contacted via email as i was unsure what would fit my eldest who has long thin feet.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the shoes, and also our service. We pride ourselves on our customer service and the team is always there if you need any guidance or support.

Posted 4 years ago

“Writing as a Silver Swan, I am delighted with swift flight of my lovely pink ballet slippers- and of course what I need now is ballet Plume-age!”

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Posted 4 years ago

Thank you for the review. We are so pleased that your ballet slippers arrived promptly, and we hope that you find the right "plumage" to go with them!

Posted 4 years ago

“Efficient delivery and excellent product. Thanks.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Order sent out promptly, but it was missing one item. I was contacted and an alternative sourced and dispatched. Excellent communication and customer service. I would definitely use them again.”

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Posted 4 years ago

Thank you for your review. We are very sorry to hear that an item was missing, but we are glad that this was resolved promptly. We pride ourselves on our customer service and the team are always there to help.

Posted 4 years ago

“Very happy with postage times and packaging”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Amazing, fast delivery, great quality!”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Excellent service and great products. The products arrived on time. I will definitely be ordering again very soon. Thank you.”

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Posted 4 years ago

Thank you for the review. It's great to hear your order arrived promptly and that you are happy with your purchase.. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“I was very pleased with the quality of the ballet shoes i ordered and my granddaughter loved them, but i would say you need to order 2 sizes bigger as they come up smaller than actual shoe size.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. Sizing can vary from brand to brand but you can always consult our useful online sizing guide for more information: https://www.dancedirect.com/sizing

Posted 4 years ago

“My parcels came on time, and the items look lovely.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Loved my daughter’s ballet shoes. They arrived a little later than expected but the customer service was superb, they looked into the shipping glitch promptly!”

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Posted 4 years ago

Thank you for the review. I am sorry that the shoes were delayed but pleased that you found our Customer Service Team so helpful.

Posted 4 years ago

“So far my experience has been very smooth and the price and quality pleasing. I’m awaiting an exchange for an item I myself ordered incorrectly, fingers crossed if the exchange goes smoothly I’ll be leaving a 5 star review!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection. Here's hoping we can turn your 4 stars into 5!

Posted 4 years ago

“Very quick efficient service, very happy with product and price very reasonable. Thank you😊”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Very good products with great quality. Also have great customer help and we're very effiemxkmt into helping me when needed”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the help you got from our Customer Service Team.

Posted 4 years ago

“Beautiful ballet leotard, excellent service, thank you Dance direct!”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“The wings are super pretty and I can’t wait to wear them for Halloween!”

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Posted 4 years ago

“Dance direct never fail to bring me the most beautiful, high quality dance wear ever!! I always get exactly what I order, and they never disappoint. The dance wear is super comfy too! If your looking for new dance wear, dance direct is the place:)”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Excellent selection of dance costumes and uniform. Everything arrived promptly and in excellent condition. My daughter absolutely loves her new dance wear.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Easy to order, quick delivery and great product! Will definitely use again!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of your goods.

Posted 4 years ago

“Dance Direct have a good range of clothes for boys and men. Everything we have bought has been of good quality. They deliver quickly and their communication is great.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews