Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dance direct has been good its self,however the return system with Evri has been appalling. Contemporary half shoes ordered but are way smaller than size suggested on the site.”

Helpful Report

Posted 1 year ago

Thank you for the review. In future if you want to return items you can do this with a free Royal Mail returns label. Please see the section "Returns" on the Dance Direct website which will tell you what to do. I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Quick reliable delivery. Leotard is so beautiful and fits perfectly ! Super happy.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Very fast delivery and impressive products”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Exactly what was ordered fabulous speed on delivery at a great price and one very happy daughter”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that your daughter is happy with your purchase.

Posted 1 year ago

“Brilliant choice of outfits! Fast delivery!”

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Posted 1 year ago

We are so pleased that you are happy with the fast delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Easy ordering. Prompt delivery. Product great quality.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website, the speed of delivery and the quality of our goods.

Posted 1 year ago

“Really good value and selection of dancewear! Fast delivery too.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Always so quick at delivery, great communication on orders”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Excellent service, speedy delivery and reasonable prices :)”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Costume came as described and as looked in photo, quick delivery 😊”

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Posted 1 year ago

“Size inclusive with speedy delivery and a great choice of costumes! Fits well. Reasonably priced. Will 100% recommend and will be ordering again.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Great quality items, very helpful customer service.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“dancewear always arrives on time, brilliant fit whether it is tights, dance shoes etc.”

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Posted 1 year ago

Thank you for your review. It is good to hear your orders arrive promptly and that you are happy with your purchases.

Posted 1 year ago

“Really quick delivery and well packed. Items arrived as expected and updates on my order were great!”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery. I will pass your comments on to the team.

Posted 1 year ago

“There are a ton of options available - I was so glad i was able to easily navigate the website, find some ballet shoes that were exact to my measurements and colour preference. The delivery was super speedy and could not fault any of it!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“When my daughter put on her ballet shoe to try it on the strap broke. :-(”

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Posted 1 year ago

I am sorry you had a problem with the shoes. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label. The goods are then refunded. Your return will be processed within 14 days.

Posted 1 year ago

“Quick delivery, great fitting leotard. Very happy with purchase.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great service, delivery in good time”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery.

Posted 1 year ago

“Very quick to process my order . Kept me informed as to where it was in relation to being delivered.. Thankyou .”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Lovely staff and great selection!”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,092 reviews