Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,021 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality”

Dance Direct 5 star review on 10th May 2024

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. What a lovely photo.

Posted 1 year ago

“Easy to find what you are looking for Reasonable prices Delivers quickly”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website, our value for money and the speed of delivery.

Posted 1 year ago

“Great customer service, prompt responses and very knowlegable advisers. Quick shipment, great variery and quality of products”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Great items at very good prices and really helpful staff at the end of a phone.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and our customer service.

Posted 1 year ago

“I’ve purchased ballet shoes and a ballet vanity case from Dance Direct. The shoes are great and very reasonably priced. The vanity case isn’t sturdy and not like a case unfortunately, though the design is pretty. I’m not confident it will last long. Generally happy with Dance Direct and delivery is usually quite quick.”

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Posted 1 year ago

Thank you for the review. I am pleased that you like the quality of the ballet shoes and I hope the case lasts longer than you expect.

Posted 1 year ago

“Fabulous for all my daughters Dave needs and great value for money!”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Good quality costumes. Easy to order. Would recommend.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of our goods.

Posted 1 year ago

“My tights came efficiently, nicely packaged.”

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Posted 1 year ago

Thank you for the review. I will pass your comments on to the packing team.

Posted 1 year ago

“I've been shopping from Dance Direct for well over a decade and love the shop! It's my first stop for all dance basics and especially in the sale. Highly recommend.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Always pleased with items and quick delivery”

Dance Direct 5 star review on 5th May 2024

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Love the photo!

Posted 1 year ago

“i love dance direct! very good shipping and high quality items! very trustwotthy”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Great purchase, quick delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Everything ran smoothly, from ordering to delivery. Excellent service.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Great selection of products, always been good quality and quick delivery. Very happy customer.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“I received my items which were unfortunately a size too small so I have returned them and asked for an exchange for the next size up. I am still waiting for confirmation they have been returned successfully so new items can be shipped but so far my experience has not been a bad one.”

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Posted 1 year ago

Thank you for the review. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. Your exchange should be with you soon.

Posted 1 year ago

“Great service, fast delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 1 year ago

“Absolutely rubbish on return items might take upto 28 days for refund quick enough to take your money”

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Posted 1 year ago

I am sorry you are not happy but I think you may have misread the Returns Policy. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The return will be processed within 14 days and your money refunded.

Posted 1 year ago

“They have a good selection of dancewear at affordable prices and their customer service is responsive when there are any issues, returns are processed in the window stated. Have had one or two issues with discrepancies in item descriptions on their website, and return funds, so have knocked off a star. But overall very good experience.”

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Posted 1 year ago

“Always great products and reliable delivery.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 year ago

“I love Dance Direct! It’s such good quality :)”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,021 reviews