Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,020 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website easy to use and found what I need. Unfortunately my shoes don't fit well but that is the problem with buying online!”

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Posted 1 year ago

Thank you for the feedback. I will pass this on to the buying team. Your comments will be helpful to our other customers. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“I always use dance direct for my daughters dance wear. Best online dance wear shop for value and convenience.”

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Posted 1 year ago

“Very easy to find what i need on website, huge stock of dancewear! massive selection.”

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Posted 1 year ago

“My daughter bought some jazz shoes online, they were a size too small and I requested to return them which was dealt with immediately and was super easy. The thing is that I tried of the shoes before returning them and decided to keep them for my own dance lessons :) So I bought my daughter a new pair in a bigger size. The sizing chart is very accurate and I should have checked it before my first purchase. Very quick delivery and I’m very happy with the discount code I could use as well.”

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Posted 1 year ago

“Easy to use website. Good choice of products and high quality products too and brilliant value! Quick delivery. Returns process is easy. Customer service was quickly responsive. Ordered all my Nephews dance items from here! No email when received a return item… unsure if that’s just a delay or process. Refunds within a reasonable timetable… all be no well goes back in no problem which given the service from Dance Direct so far I can’t for see any issues. Thankyou!!”

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Posted 1 year ago

“Brilliant communication, had to exchange some shoes for my daughter and it was so quite and easy, would highly recommend!”

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Posted 1 year ago

“I love it so much.”

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Posted 1 year ago

“Amazing stuff.Prompt answers”

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Posted 1 year ago

“Good range of items, well packaged and sent promptly. No need to return anything on this occasion but the process appears easy.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Great website, competitive prices and quick delivery.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Good store with quality products and reasonable prices.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Great item, fast delivery!”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“I recently ordered some shoes from this company which were too small - I rang them and they couldn’t have been more helpful They told me the simple procedure to return them for either exchange or money back - although I am still waiting for my refund at the moment if it comes through it will have been a thoroughly professional easy to talk to and deal with company!”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Ordered my daughter some jazz shoes, came really quick and really nice quality.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 year ago

“Good service provided seller very helpful. Quick delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Easy and good service, had a postage issue but it was resolved very quickly by dnace direct”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Great product variety and price.”

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Posted 1 year ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Always on time and good quality of dance wear”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Excellent customer service. I forgot to order one item on a big order. I emailed them and they rang to add that missing item to my order and the lady was lovely.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Dance direct is my go to website for all of my daughter’s dancewear. Always a good stock of our favourite brands that arrive on the date given. Good returns policy as well.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,020 reviews