Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,742 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase.”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with your purchase.

Posted 3 months ago

“Top service! Great communicaton, super fast delivery, excellent products. Many thanks! I will buy again”

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Posted 3 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 months ago

“The tights were not sized correctly. I ordered 11-14 and these were about 8-9 sizing. Ridiculous. Will not order from this website again”

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Posted 3 months ago

I am sorry that the tights did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 months ago

“Recommended Very helpful.”

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Posted 3 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 months ago

“Fast delivery and great customer service”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 months ago

“Loved that the costume came in a dance bag. Delivery was really fast too, even without paying for fast delivery.”

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Posted 3 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 months ago

“Excellent quality and fast delivery”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 months ago

“Orders dispatched promptly, excellent service.”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 months ago

“easy returns, great quality really fast delivery highky recommend and very reasonable price”

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Posted 3 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 months ago

“Great item. Fast delivery”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 months ago

“Quick delivery”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 3 months ago

“Products are really good”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Amazing quick service and good quality products.”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 3 months ago

“Pleased with the products but communication about a refund for the items I'd returned (I'd bought 2 sizes of the ballet shoes) was poor, but sorted promptly once I emailed them.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I apologise for the delay in responding to your returns query but am glad to hear it was sorted out by the team.

Posted 3 months ago

“Fast next day delivery. Well packaged and excellent quality.”

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Posted 3 months ago

Thank you for the 5 star review!

Posted 3 months ago

“Fits perfectly, true to size, very good quality. Definitely worth the money. Fast tracked delivery.”

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Posted 3 months ago

Thank you for your review, it makes our day when we hear positive comments.

Posted 3 months ago

“The products are always in excellent condition, not even fraying threads (which sometimes happens with new clothes) and the processing and packaging is always really fast, and the Royal Mail postage takes place very quickly. My latest order was placed on a Tuesday and it arrived on the Friday of the same week! In time for the dance lesson on Saturdays.”

Dance Direct 5 star review on 1st March 2025

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Posted 3 months ago

Thank you for your wonderful review!

Posted 3 months ago

“The website is easy to navigate and the delivery was swift. Really happy with my experience using dance direct!”

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Posted 3 months ago

Thank you for the wonderful review! We are pleased you are happy.

Posted 3 months ago

“The store is very customer-friendly, and the delivery was fast.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 months ago

“Very efficient and lovely leotards, I will definitely be buying more things from here”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the leotards. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

Dance Direct is rated 4.7 based on 7,742 reviews