Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website layout and keep customer well updated throughout the process. Products all of good quality and as expected.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and our service.

Posted 4 years ago

“Was very pleased with my purchase. Shoe looked huge but actually did fit well”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with your shoes.

Posted 4 years ago

“Loved the mesh dress leotards at half price sale, perfect for our show! Just a shame we couldn’t get all the required sizes and had to get them at full price elsewhere. Have used dancedirect for a number of dancewear items over the last 15 years, always excellent value for money, thank you!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection. Sorry we did not have all the sizes in the sale but am glad you managed to get some.

Posted 4 years ago

“So impressed with the dance bags when great granddaughter had one for her birthday that I ordered 2 myself-1for each grandaughter”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your bags. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“I could use the website easily, purchase of the goods was quick from the site. The goods came straight away and we were very pleased indeed with the service. Thanks very much.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Perfect for what I needed”

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Posted 4 years ago

Thank you for the lovely review.

Posted 4 years ago

“I love this site, my daughters dance club are often out of stock and I have managed to find every item I need on dance direct and its always cheaper. I now bypass the dance clubs shop and go straight to this site! I've even managed to get all the costumes for my daughters shows too! I would highly recommend this site to all.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Easy online ordering, plenty of choice to choose from. Ordering and delivery all within a week with regular updates on your order. Will be ordering again from Dance Direct”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Always have the product in stock that I require and their customer service is excellent. Very competitively priced too. Thank you.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Still waiting for my order”

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Posted 4 years ago

Your parcel was shipped from here on the 13th with DHL. I will email you with the tracking number so you can see the progress of your parcel.

Posted 4 years ago

“Order arrived fairly quickly and everything fitted! :)”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Shop has such good variety and it was very easy finding everything!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and the variety of goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Thanks excellent leotard thank you so much”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with your leotard. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Easy site to navigate with good customer service.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them and to the customer service team.

Posted 4 years ago

“The sizes on the leotards are not as detailed on the measurements.”

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Posted 4 years ago

I am sorry you had problems with sizing. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 4 years ago

“It was difficult to get the ballet leotard we needed due to stock issues (it would be useful if you could get an alert when stock had arrived) and the ballet pumps had to be exchanged even though they were listed as in stock. But the communication was polite at least.”

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Posted 4 years ago

Thank you for the positive review. We value all comments and I will pass on yours about stock notifications. Our team will be pleased to hear your comment about communication.

Posted 4 years ago

“I was so pleased to discover you sell Vegan ballet shoes. Affordable and good quality. Didnt improve my ballet skills though 😂 more time needed I feel. Seriously would recommend them.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy to find Vegan shoes on our website. We always try to give the best value for money and pride ourselves on our product selection. I am sure your ballet skills will go from strength to strength...don't give up!

Posted 4 years ago

“I use Dance Direct for all of my dance wear. As I do musical theatre at college and lots dance outside of college I am constantly in dance wear 24/7 and I find the variety on Dance Direct is second to none! It is my saving grace!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Quick and efficient delivery, very satisfied with my products and always love the quality of the dance wear from Dance Direct! Highly recommend 🌻”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Very pleased with the quality of the dance wear. Sizing came up as expected. Reasonably priced and overall very happy.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews