Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good quality and great service”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of your goods.

Posted 2 years ago

“Always a good selection of dancewear, not just for children but adults as well. Have ordered several times and been very pleased. Latest order arrived with slight problem as it was not exactly the style I had ordered. One call to Dance Direct and it was sorted out and replacement item dispatched immediately at no cost. Top marks for customer service.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Great service thank you.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Excellent customer service & Very quick dispatch. Never shop Anywhere else for dance needs”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 2 years ago

“Good prices and good returns policy, which helps to ensure everything fits as it should. Would definitely return to the store for dance supplies in the future.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments and we look forward to your next order.

Posted 2 years ago

“I ordered some UK size 10 mens Jazz shoes. They sent a women shoe. It said size 11 but that's Dance Direct sizings the actual size was UK 8 at best. I sent them back and they charge me for the postage. Won't be using Dance Direct again. I have pictures to show size 11 on shoes”

Helpful Report

Posted 2 years ago

This issue arose in March and I can see you had correspondence with our Customer Service Team at the time. I am sorry that the jazz shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. The size you ordered was not a UK 11 as that shoe only goes up to a UK 10 and you were given a full refund for the shoes.

Posted 2 years ago

“Quick delivery, no return form in with the item tho, and as I don't have a printer at home it was a pain to sort when needing to return. Royal mail collect return from door which was prefect. Overall would use again”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and I will pass on your comments about the return form.

Posted 2 years ago

“Fabulous service,fast delivery, easy to navigate the website.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Ordered some new tap shoes for my wife. She’s over the moon with them. Easy to order, quick delivery. 👍🏻”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. I hope your wife enjoys her tapping, why don't you join her?

Posted 2 years ago

“My shoes are great, support my feet and no pain after sessions . Clear info on ordering and streamlined delivery.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Best price for my daughters ballet uniform I checked everywhere and even with postage still the cheapest . Fast delivery too thankyou”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Ordered dance shoe quick delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Excellent service, brilliant delivery and price! Thanks”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Great choice and sizes. Quick delivery”

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Posted 2 years ago

Thank you for the review. It is good to hear you are happy with our service and quick delivery.

Posted 2 years ago

“Fast delivery night tights”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Excellent service quick delivery good products”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Quick and easy process to order goods and delivery was very quick. Great service.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 2 years ago

“Really well proced items: the cheapest I found Capezio Hanami any where and believe me I looked!”

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Posted 2 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Great range of items and lovely colour choices”

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Posted 2 years ago

Thank you for the review. We pride ourselves on our product selection.

Posted 2 years ago

“Good service and fast delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,092 reviews