Cymphony Reviews

Name: Cymphony
Address: 34-35 Berwick Street (202), London, London
Rating: 4.73

4.7 Rating 478 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 478 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cymphony:

At Cymphony, we blend empathetic, human-led communication with advanced technology to ensure every call, chat, and lead is handled in real time. Our UK-based team integrates seamlessly into your business, delivering 24/7 coverage and branded support that puts your customers first.

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

34-35 Berwick Street (202),
London
London
W1F 8RP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've used Cymphony on a few occasions, when our company have been 'out of the office'. The service they offer is professional and efficient; we wouldn't hesitate to use their services to represent our company in the future.”

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Posted 4 years ago

“a complete no brainer for any company small or large, friendly team and great operators. Flexible and friendly with payments. So if you want to outsource and professionalise your call answering check this team out. harpreet”

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Posted 4 years ago

“I feel so supported by all the people at Cymphony. I never worry about missing a call as I know they are always there. They all understand how to react to different callers and I feel as if they are part of my business, helping me to grow and expand. Thank you.”

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Posted 4 years ago

“Competent, responsive, reliable.”

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Posted 4 years ago

“Great service from Cymphony, really professional and we never ever miss a new enquiry as Cymphony take our calls 24/7 if we can't answer. I should have signed up long ago! Thank you :)”

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Posted 4 years ago

“Cymphony staff are always pleasant and helpful. They offer a professional and reliable service”

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Posted 5 years ago

“Any teething problems are immediately sorted and Cymphony are easy to contact with any queries.”

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Posted 5 years ago

“If I had known that Cymphony would work this well, I would have stopped answering my own phone ages ago! At a time when many organisations are giving up their offices and moving to working from home, Cymphony provides a prompt, hassle-free service which means that no single staff member has to take on the burden of the work phone alone. It is brilliant.”

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Posted 5 years ago

“We've been using Cymphony for over a month. Great service”

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Posted 5 years ago

“Professional and value for money. Customers do not think they are talking to an outside organisation and I work remotely most of the time so Cymphony suit me particularly well.”

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Posted 5 years ago

“Cymphony have helped us ensure we never miss a call from customers or contacts. They're professionalism is outstanding and always cheery. We would definitely recommend them.”

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Posted 5 years ago

“I am very happy with the service I have received, thank you.”

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Posted 5 years ago

“I am very happy with the service provided by Cymphony. A very professional service. Calls are answered promptly, even after hours. Customers feel they are leaving a message with a member of my team. Top job.”

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Posted 5 years ago

“Amazing service - vital for us to support busy periods and general outages - efficient and a great value for money service - found the teams to be absolutely vital in times of peak demand at the start of the Covid pandemic. Excellent work guys, thanks a million”

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Posted 5 years ago

“The staff at Cymphony are a vital part of our service. They support us in the most difficult times and in the hours where we have less hands on deck. Their service is superb and we could not be happier. We have worked with them for a number of years and we plan to do so for the foreseeable future. I would recommend to any organisation needing support knowing that their name and reputation are in good hands.”

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(HomeEnergyScotland) - Posted 5 years ago

“Professional, efficient, easy to set up :-)”

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Posted 5 years ago

“An excellent service - would thoroughly recommend them to any practitioner requiring out-of-office answering/reception services.”

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Posted 5 years ago

Thanks so much for this review. We really appreciate it and are glad we are able to support your business

Posted 5 years ago

“Very efficient and helpful.”

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Posted 5 years ago

“They have integrated to the team and to the outside world look like they work for us. An excellent system which ensure we never miss a call or chance to engage online with a web visitor.”

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Posted 5 years ago

Hi Scott. Apologies for the delayed response. Thanks for your kind comments. We are glad we are able support you in the way we do. Eah of our solutions is besboked to our clients needs. Happy your solution is working well.

Posted 5 years ago

“Great help to my business.”

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Posted 5 years ago

Hi Louise. Many thanks for your comments and please accept our apologies for not responding sooner. We are glad to be able support your business.

Posted 5 years ago

Cymphony is rated 4.7 based on 478 reviews