Cymphony Reviews

Name: Cymphony
Address: 34-35 Berwick Street (202), London, London
Rating: 4.73

4.7 Rating 478 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 478 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cymphony:

At Cymphony, we blend empathetic, human-led communication with advanced technology to ensure every call, chat, and lead is handled in real time. Our UK-based team integrates seamlessly into your business, delivering 24/7 coverage and branded support that puts your customers first.

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

34-35 Berwick Street (202),
London
London
W1F 8RP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top level service throughout - wouldn't hestitate to recommend Cymphony as they've been a great help and an asset.”

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Posted 5 years ago

Hi Andrew. Im sorry its taken a long time to respond to your kind comments. We are glad youve found Cymphony to provide the service you are looking for. We will continue to strive to maintain and enhance the standards we set ourselves.

Posted 5 years ago

“I've used Cymphony to handle my inbound calls on two separate occasions with two different businesses - each time, I've been impressed by the level of service provided and how easy it is to work with them.”

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Posted 5 years ago

Hi Steve. Apologies for the time taken to respond to your kind comments. We are pleased we are able to support you and your buisness.

Posted 5 years ago

“An excellent service.”

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Posted 5 years ago

Hi Martin, Please accept my apoogies for the slow resonse. We are so glad that you find our service of value. It means a lot us. Thanks for entrusting your inbound calls to us.

Posted 5 years ago

“Cymphony are a good service provider for taking calls that are missed by the office.”

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Posted 5 years ago

Thank you Laura greatly appreciated. Kind Regards Alison

Posted 5 years ago

“Very pleased with the service we receive from Cymphony - thank you. Happy to recommend.”

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Posted 5 years ago

Thank you Richard for your kind words and fantastic review. Kind Regards Alison

Posted 5 years ago

“Cymphony provides a good service”

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Posted 5 years ago

Thank you for your review it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“Cymphony delivers a very professional service to our business enabling us to never miss a call..”

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Posted 5 years ago

Thank you for your 5 star review so pleased that you are happy with the service. Kind Regards Alison

Posted 5 years ago

“Before Cymphony our calls used to go to an answer machine if nobody was available. But not everybody would actually leave a message. Using Cymphony means we don't miss potential sales when our lines are busy - well worth the cost in my opinion.”

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Posted 5 years ago

Thank you for your review and comments it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“It's been years now the team at Cymphony have been a friendly, efficient presence. They've helped us so much. I'm so grateful.”

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Posted 5 years ago

Hi Daizan, Thank you for the 5* review and your kind comments it is a pleasure working with you. Kind Regards Alison

Posted 5 years ago

“We've used Cymphony services for many years and are very happy with the service they provide.”

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Posted 5 years ago

Thank you Tim so pleased to hear that you are happy with the service and look forward to working with you for many more years to come. Kind Regards Alison

Posted 5 years ago

“What a fantastic service you provide. It is something we could not do without and the level of service of your staff is first class.”

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Posted 5 years ago

Hi Terry, Thank you for your 5 star review and lovely words, I will be sure to pass them on to the Team. Kind Regards Alison

Posted 5 years ago

“Always prompt with messages excellent service”

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Posted 5 years ago

Thank you Kurt so glad you love the service and your great review is appreciated. Kind Regards Alison

Posted 5 years ago

“A good service and helpful people.”

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Posted 5 years ago

Hi Adam, Thank you for your great review glad to hear you like the service and the people. Kind Regards Alison

Posted 5 years ago

“Messages are not always delivered quickly enough.”

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Posted 5 years ago

Hi, Thank you for your review, I will ask Customer Service to contact you as all messages should reach you as soon as they are sent. Kind Regards Alison

Posted 5 years ago

“Always respond to calls and send email for us to follow up”

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Posted 5 years ago

Hi Graham, Thank you for the great review it is appreciated. Kind Regards Alison

Posted 5 years ago

“Fabulous personalised support. It has been a complete game changer for our business. It made me think why didnt we do this 16 years ago when i set up. It doesnt matter if you have a team or no team, to improve productivity use these guys”

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Posted 5 years ago

Thank you Harpreet for this amazing review and the kind words we love working with you and hope to do so for many more years to come. Kind Regards Alison

Posted 5 years ago

“The answering service is good - I get my messages shortly after the customer has called. Some spelling of names and email addresses etc. have been wrong, but this has not been too much of a problem.”

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Posted 5 years ago

Thank you for your review it is greatly appreciated, please do let us know straight away of any problems as we do pride ourselves on the high level of service. Kind Regards Alison

Posted 5 years ago

“Super service”

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Posted 5 years ago

Thank you for your 5 star review it means a lot. Kind Regards Alison

Posted 5 years ago

“Excellent service, professional staff and an effective way to manage calls.”

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Posted 5 years ago

Thank you so much for your amazing review and comments. Kind Regards Alison

Posted 5 years ago

“Excellent efficient service . Our customers much prefer a real person on the end of the line rather that an answerphone. Can’t fault the team in any way .”

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Posted 5 years ago

Thank you Paul for your kind words and fantastic review. Kind Regards Alison

Posted 5 years ago

Cymphony is rated 4.7 based on 478 reviews