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Cymphony Reviews

4.7 Rating 472 Reviews
95 %
of reviewers recommend Cymphony
4.7
Based on 472 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous
Anonymous  // 01/01/2019
On the most part Armchair provide a good service. Sometimes things can be missed and it is not as good as answering the phone with your own team. However at busy times it is the next best thing.
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Posted 10 years ago
always find the service provided by Armchair to be polite and efficient. I would recommend their services. Seonaid Flockhart
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Posted 10 years ago
Efficient response to customers phoning in and the handling of those callers in terms of referring them to our UK Distributor if they are NHS/Nursing Homes/Pharmacist and us if they are general public enquiries. Periodically have to remind them of the channel to feed the caller into if they are new staff -as usual, down to training and being willing to call me for clarification; this is usually done.
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Posted 10 years ago
Very useful, but we have only used armchair answercall as a back up
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Posted 10 years ago
I have been a customer with Armchair for over 10 years and that tell you all you need to know!
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Posted 10 years ago
Cymphony is rated 4.7 based on 472 reviews