Cymphony Reviews

Name: Cymphony
Address: The Dovecote, Crewe Hall Farm Buildings, Old Park Road, Crewe, Cheshire East
Rating: 4.72

4.7 Rating 474 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 474 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, helpful and keen to provide good professional service”

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Posted 5 years ago

Thank you Naseer for your 5 star review it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“Since I have been using Cymphony I have not missed a call or contact. The service is very good and the staff are always polite.”

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Posted 5 years ago

Hi Philip, Thank you so much for your great review we are so pleased to hear that you love the service. Kind Regards Alison

Posted 5 years ago

“Excellent Call handling.”

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Posted 5 years ago

Thank you so much for your 5 star review it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“Happy with their service”

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Posted 5 years ago

Thank you James for your great review we are so pleased to hear that you are happy with the service. Kind Regards Alison

Posted 5 years ago

“We have worked closely with Cymphony for over 2 years now and they have always delivered an excellent service. Thoroughly recommend.”

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Posted 5 years ago

Thank you so much for your kind words Matt - I know the team love being an extended part of your business. Kind Regards Alison

Posted 5 years ago

“Excellent service been using cymphony for over a year, look at them as my partners now, can t do without them, use the answering and social media service, prompt with their replies, great team to work with sophie, bryce and hannah great work guys”

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Posted 5 years ago

Thank you for your amazing review Gahfer and glad to hear that you could not do without us. Kind Regards Alison

Posted 5 years ago

“Symphony have been great at providing some detail from the callers as opposed to just providing a name and number. It is very helpful.”

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Posted 5 years ago

Thank you Heather for your great review and so glad to hear that the service is working well for you. Kind Regards Alison

Posted 5 years ago

“Working well thank you”

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Posted 5 years ago

Thank you for your review Kieron and we are so pleased to see that the service is working well for you. Kind Regards Alison

Posted 5 years ago

“fantastic and professional service”

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Posted 5 years ago

Thank you for your 5 star review and kind words in regards to the service Iain, it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“As an SME business we needed a cost efficient solution for managing sales calls. After some online research I found Cymphony. They're cost efficient, pricing and packages are easy to understand, flexible contracts and friendly, professional staff. Stephen has been great in getting our company set up. We found the 30 days free trial very beneficial. Would highly recommend Cymphony to any business wanting to outsource their telephone calls.”

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Posted 5 years ago

Thank you for your amazing review Rebekah it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“Great company with great services. Pleasure to deal with”

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Posted 5 years ago

Thank you for your great review it really is appreciated. Kind Regards Alison

Posted 5 years ago

“A helpful professional service”

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Posted 6 years ago

“Very happy with the service provided.”

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Posted 6 years ago

“Great customer service. Great understanding of my needs. Highly recommended”

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Posted 6 years ago

“Great service, efficient and highly recommend their services.”

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Posted 6 years ago

Thank you Waheed for your great review it is really appreciated. Thanks Alison

Posted 6 years ago

“Very impressed with the service I receive from all of the call handlers.”

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Posted 6 years ago

Thank you Alan I will pass your lovely words on to the Team. Kind Regards Alison

Posted 6 years ago

“Very satisfied with the service that was provided. Delivered as promised. I would be happy to recommend.”

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Posted 6 years ago

Darren thank you for your fantastic review it is greatly appreciated. Kind Regards Alison

Posted 6 years ago

“We have used Cymphony for years and would not consider using another company. They are highly professional and efficient. We are always getting positive feedback from clients who talked to them thinking they are part of our team. They are flexible and always provide the best possible service.”

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Posted 6 years ago

Magali thank you for your amazing review it is a pleasure working with you. Kind Regards Alison

Posted 6 years ago

“Recently launched the chat functionality on our website, Sarah and the team have been a dream to work with. Very responsive and great to clearly see the results and work alongside them to make improvements to our own customer service. Thanks Team!”

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Posted 6 years ago

Thank you for your great review Lara, I will be sure to pass on your kind words to Sarah and the Team. Kind Regards Alison

Posted 6 years ago

“We find having Cymphony there for us when we are not around to take calls a very reassuring, professional service.”

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Posted 6 years ago

Thank you for your great review, it is a pleasure working with you. Kind Regards Alison

Posted 6 years ago

Cymphony is rated 4.7 based on 474 reviews