Cymphony Reviews

Name: Cymphony
Address: 34-35 Berwick Street (202), London, London
Rating: 4.72

4.7 Rating 480 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 480 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cymphony:

At Cymphony, we blend empathetic, human-led communication with advanced technology to ensure every call, chat, and lead is handled in real time. Our UK-based team integrates seamlessly into your business, delivering 24/7 coverage and branded support that puts your customers first.

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

34-35 Berwick Street (202),
London
London
W1F 8RP

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top level service throughout - wouldn't hestitate to recommend Cymphony as they've been a great help and an asset.”

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Posted 5 years ago

Hi Andrew. Im sorry its taken a long time to respond to your kind comments. We are glad youve found Cymphony to provide the service you are looking for. We will continue to strive to maintain and enhance the standards we set ourselves.

Posted 5 years ago

“An excellent service.”

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Posted 5 years ago

Hi Martin, Please accept my apoogies for the slow resonse. We are so glad that you find our service of value. It means a lot us. Thanks for entrusting your inbound calls to us.

Posted 5 years ago

“Very pleased with the service we receive from Cymphony - thank you. Happy to recommend.”

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Posted 5 years ago

Thank you Richard for your kind words and fantastic review. Kind Regards Alison

Posted 5 years ago

“Cymphony delivers a very professional service to our business enabling us to never miss a call..”

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Posted 5 years ago

Thank you for your 5 star review so pleased that you are happy with the service. Kind Regards Alison

Posted 5 years ago

“It's been years now the team at Cymphony have been a friendly, efficient presence. They've helped us so much. I'm so grateful.”

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Posted 5 years ago

Hi Daizan, Thank you for the 5* review and your kind comments it is a pleasure working with you. Kind Regards Alison

Posted 5 years ago

“We've used Cymphony services for many years and are very happy with the service they provide.”

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Posted 5 years ago

Thank you Tim so pleased to hear that you are happy with the service and look forward to working with you for many more years to come. Kind Regards Alison

Posted 5 years ago

“What a fantastic service you provide. It is something we could not do without and the level of service of your staff is first class.”

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Posted 5 years ago

Hi Terry, Thank you for your 5 star review and lovely words, I will be sure to pass them on to the Team. Kind Regards Alison

Posted 5 years ago

“Always prompt with messages excellent service”

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Posted 5 years ago

Thank you Kurt so glad you love the service and your great review is appreciated. Kind Regards Alison

Posted 5 years ago

“Always respond to calls and send email for us to follow up”

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Posted 6 years ago

Hi Graham, Thank you for the great review it is appreciated. Kind Regards Alison

Posted 6 years ago

“Fabulous personalised support. It has been a complete game changer for our business. It made me think why didnt we do this 16 years ago when i set up. It doesnt matter if you have a team or no team, to improve productivity use these guys”

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Posted 6 years ago

Thank you Harpreet for this amazing review and the kind words we love working with you and hope to do so for many more years to come. Kind Regards Alison

Posted 6 years ago

“Super service”

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Posted 6 years ago

Thank you for your 5 star review it means a lot. Kind Regards Alison

Posted 6 years ago

“Excellent service, professional staff and an effective way to manage calls.”

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Posted 6 years ago

Thank you so much for your amazing review and comments. Kind Regards Alison

Posted 6 years ago

“Excellent efficient service . Our customers much prefer a real person on the end of the line rather that an answerphone. Can’t fault the team in any way .”

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Posted 6 years ago

Thank you Paul for your kind words and fantastic review. Kind Regards Alison

Posted 6 years ago

“Cymphony provide a professional service with good customer interaction”

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Posted 6 years ago

Thank you Paul for the 5 star review it is really appreciated, we are so pleased that you love the service. Kind Regards Alison

Posted 6 years ago

“Cymphony have been providing me with support for several years. The service is and has always, been outstanding. They ensure my clients are dealt with seamlessly, they have never known it was an external provider. I would always choose Cymphony, they are quite simply excellent.”

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() - Posted 6 years ago

Thank you Judith for your amazing review and kind words it has been a pleasure supporting you. Kind Regards Alison

Posted 6 years ago

“Love this service!”

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Posted 6 years ago

Thank you Leonardo for your brilliant review. Kind Regards Alison

Posted 6 years ago

“An excellent service! Always helpful and accommodating if you ever need to put changes to your usual service into place. Would highly recommend.”

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Posted 6 years ago

Thank you Chimene for the great review I will pass your comments on to the Team. Kind Regards Alison

Posted 6 years ago

“Efficient, consistent and professional. They also always take my suggestions on board.”

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Posted 6 years ago

Thank you Stathi for your fantastic review it is greatly appreciated. Kind Regards Alison

Posted 6 years ago

“Worked with Cymphony for many years and always provided excellent Service”

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Posted 6 years ago

Thank you George for your 5 star review glad to hear you are so happy with the Service. Kind Regards Alison

Posted 6 years ago

“we are very happy with your service”

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Posted 6 years ago

Hi Steve thank you for your 5 star review it is greatly appreciated. Kind Regards Alison

Posted 6 years ago

Cymphony is rated 4.7 based on 480 reviews