Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Excellent first class item just what I wanted. Quickly delivered an well wrapped.”

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Posted 6 years ago

“Great service good quality just need a holiday to put it on a sun lounger. MOT”

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Posted 6 years ago

“Absolutely amazing! The towel is very large and the quality is brilliant. Will definitely be ordering more.”

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Posted 6 years ago

“Towel is more of a novelty, gift item for a supporter. The quality is of the towel is average and will probably last as a beach towel for the duration of my weeks holiday. After that I am guessing it would be rather shabby. As as novelty gift item it’s ok”

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Posted 6 years ago

“Absolutely fantastic my pedigree chums”

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Posted 6 years ago

“Decent website,great gifts and excellent pricing,very pleased with my purchase,will be back.”

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Posted 6 years ago

“Great item took a while for delivery though”

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Posted 6 years ago

“I am still waiting on one of the items I ordered. I dont think I will get it in time for my holiday next week now.”

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Posted 6 years ago

Hi Darren I can confirm the 2nd order went out last night and has been posted at your address today. Hopefully there when you get home from work Thanks SM

Posted 6 years ago

“Excellent product.. Thanks!”

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Posted 6 years ago

“Very pleased with the service and purchase I ordered. Thank you.”

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Posted 6 years ago

“Brilliant love it”

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Posted 6 years ago

“brilliant product at a great price .service was second to none .an all round great experience with custom gifts”

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Posted 6 years ago

“Ok but thought it would be bigger.”

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Posted 6 years ago

“excellent fast delivery high quality bath towel would highly recommend 5 stars”

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Posted 6 years ago

“Great towels for my hols”

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Posted 6 years ago

“100% nice came really quickly”

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Posted 6 years ago

“Worth every penny”

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Posted 6 years ago

“Quick delivery quality towels”

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Posted 6 years ago

“For£23 I THOUGHT THE QUALITY OF THE TOWEL IS VERY POOR AND IM MORE THAN LIKELY SENDING IT BACK FOR A FULL REFUND”

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Posted 6 years ago

Hello Thank you for your honest feedback. I’m really sorry that you are disappointed with your order. At Custom Gifts we pride ourselves on our UK manufacturing and our customer service. Whilst we have let you down in the first instance, I do hope you will give us another opportunity to get this right. We will be in contact directly to try to rectify this. I do hope our actions demonstrate the sincerity of our apologies. Many thanks, Harrison

Posted 6 years ago

“This item has not turned up and currently under investigation happy to review again after this issue is resolved . Jason”

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Posted 6 years ago

Hi Jason Sorry to hear this. To save time and keep you waiting we have arrange a reprint to be printed today for you. It should be sent by tomorrow so you will have latest on Monday Thanks SM

Posted 6 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews