Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my new flag we will take it up and down the country on football away days”

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Posted 3 days ago

“Very good flag”

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Posted 5 days ago

“10/10 on everything the delivery was fast the product is insanely well made and high quality will definitely use this company again in future due to how incredible everything has been!”

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Posted 1 week ago

“Great customer service, was kept informed throughout - from order to delivery. Custom flag easy to design, and very impressed with quality end product. Would buy again from CG.”

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Posted 1 week ago

“Loved my custom flag. Easy to order and arrived quickly.”

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Posted 1 week ago

“The quality of this flag is superb! It really exceeded my expectations a lot. 100% recommend.”

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Posted 2 weeks ago

“Great product. Would highly recommend”

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Posted 3 weeks ago

“Very pleased with the finished product i will certainly use them again.”

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Posted 1 month ago

Hi Michael, Thank you for your kind review - we look forward to assisting you further in the future when the occasion arises. Kindest regards, Simon

Posted 3 weeks ago

“Absolutely top notch, great quality and delivery”

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Posted 1 month ago

Thank you for taking the time to leave your kind review - this is most appreciated. Kind regards, Simon

Posted 3 weeks ago

“Excellent quality and for the small price of the goods i would definitely recommend to anyone”

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Posted 1 month ago

Thank you for taking the time to leave your kind review. We are pleased to hear you are happy with your product. Custom Gifts

Posted 1 month ago

“Great flag, just as designed and prompt delivery. Thank you!”

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Posted 1 month ago

Thank you for taking the time to leave your kind review. We are pleased to hear you are happy with your finished flag. Custom Gifts

Posted 1 month ago

“Fantastic item”

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Posted 2 months ago

Thank you for taking the time to leave your kind review. We are pleased to hear you are happy with your product. Custom Gifts

Posted 1 month ago

“Our recently formed Parkinson's walking football club is taking off, we have found kit sponsors and have a tournament coming up in April. I wanted a flag for our supporters to take to the tournament and found a suitable one that could be personalised. The design process was really easy and the flag came in approximately five days from ordering it. The quality of the material and of the printing were first class and I was delighted with it. I would definitely use Custom Gifts again and recommend them to friends and family.”

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Posted 2 months ago

Hi Chris, Thank you very much for taking the time to leave your kind review. We are pleased to hear you are happy with your finished flag and wish your team the very best of luck! Custom Gifts

Posted 1 month ago

“Lovely soft cushion and fantastic customer service.”

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Posted 2 months ago

Thank you Claire - we really appreciate you taking the time to leave your kind review. Kind regards, Simon

Posted 2 months ago

“Brilliant product. Took time to get delivered but please with it”

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Posted 2 months ago

Hi Jane, Thank you for taking the time to leave your review. I apologise for any delay you experienced receiving your bespoke personalised item. I note your order was placed over a weekend whilst the business was not operational but confirm your order left our production within 4 days. I will feed back your concerns of the delivery turn-around to our production team and to the courier service. Thank you for taking the time to leave your review it is most appreciated. Kind regards, Simon

Posted 2 months ago

“Great quality , fast delivery. Would use again”

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Posted 2 months ago

Hi Corey, Thank you for your kind review which is most appreciated. We are pleased you are happy with the quality of our products and service. Kind regards, Simon

Posted 2 months ago

“Fast service and looks great as a finished product!”

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Posted 2 months ago

Hi Natasha, As a small family business we truly appreciate receiving feedback from our customers. Thank you for taking the time to leave your kind review. Kind regards, Simon

Posted 2 months ago

“Great product !”

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Posted 2 months ago

Hi Millie, Thank you for taking the time to leave your kind review. This is most appreciated and we are pleased to hear you are happy with your personalised cushion. Kind regards, Simon

Posted 2 months ago

“A perfect gift. Great value for money and he loves it. Thank you.”

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Posted 2 months ago

Hi Jade, Thank you - We really do appreciate you taking the time to leave your kind review. Kind regards, Simon

Posted 2 months ago

“Absolutely love our cushion that is for my dad’s birthday . Quality is so much better than I was expecting . Colour is vibrant and an exact copy of picture. Also was bigger than I expected .”

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Posted 2 months ago

Hi Sarah, Thank you for taking the time to leave your kind review. We will be sure to share your comments back to the team who take grate pride in producing these items with care. Kind regards, Simon

Posted 2 months ago

Custom Gifts is rated 4.3 based on 3,685 reviews