Custom Gifts Reviews

Name: Custom Gifts
Address: Pyke RoadLincoln, Pyke RoadLincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,632 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,632 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 2nd March 2024

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finally received after 12 days. Looks really good.”

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Posted 1 week ago

“Ordered a photo blanket. Not quite what I imagined. The printing was good, however the blanket is not symmetrical and the fleece lining on the reverse is a bit rough. Wouldn't order another one. Disappointed but hope the recipient likes it, mainly due to the printed photo 🤞”

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Posted 4 months ago

“Nice quality but the text I requested on the sweatshirt I ordered had not been put on too late to reorder”

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Posted 4 months ago

“First item was faulty - music did not play. Replacement item - broken section (fence broken off and loose in box when opened)”

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Posted 4 months ago

“Was not happy with the experience.took to long for my gift to arrive.contacted 3 times.3rd time got through it was delivered the day after.when i had purchased it 7 days before”

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Posted 6 months ago

“Took over 2 weeks to make and send my gift”

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Posted 7 months ago

“I placed an order for customised bed set. The fabric used for the bed set was disappointing and I was expecting a cotton textile not the one I received which is of bad quality. This is the only negative point”

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Posted 7 months ago

“Don’t listen to the lead del time, I spent a fortune on beach towels for holiday says 1-2 day’s delivery still hasn’t arrived after 10 days ended up getting delivered after I flew on holiday… customer service pants couldn’t cancel as they were personalised”

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Posted 10 months ago

“I’m unsatisfied with my order. I had received my parcel and there’s tint on my picture making it look purple, nothing like my original photo uploaded”

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Posted 1 year ago

“Wrong item sent waiting for another order to be sent”

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Posted 1 year ago

“Blanket was v nice Mug was printed very poorly and when a new one was sent it was still Poor quality and arrived with the handle snapped off.”

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Posted 1 year ago

“Room for improvement with customer service. Awaited 4weeks for one item to arrive failed to communicate to make aware item was out of stock so did not arrive in time for Mother's Day.”

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Posted 1 year ago

“Ordered personalised valentine marmite. Label was creased and on a wonky angle. You had one job...”

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Posted 1 year ago

“I would of loved to give this 5 stars,as the ordering was easy and the delivery was really quick.The cushion is good quantity but unfortunately my photo has an image underneath it and is showing at the sides of my photo.It just spoiled the cushion.”

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Posted 1 year ago

“The wallet itself it nice but the quality of the picture is very very poor, it fact you can barely tell what it is. Very very disappointed with it and certainly won't be buying anything from here again. Delivery was pretty quick and it was packaged fairly well.”

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Posted 1 year ago

“The quality of the sacks are okay, not as thick as other sacks but as I got 50% off, that’s not the end of the world. The consistency though Is hit and miss, I had purchased two sacks so that I could fill a sack and do a quick switch at the end of the childrens beds but the placement of their names is different. I’m worried as years go by they will realise it’s a different sack! The towel I purchased is nice, though feels more like a blanket then a towel!”

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Posted 1 year ago

“Only half the order delivered waited over 3 weeks from ordering, first to be told was processing then told seems order been mis placed then sent out to only receive half. Refund scheduled as now no delivery in time for Xmas 5 days for processing a refund on top of wait time.”

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Posted 1 year ago

“I was disappointed as the blanket’s were very thin and not very comfortable. I had ordered 3 the same for my sisters”

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Posted 1 year ago

“The photo shows a sparkling bit at the bottom of the trousers, I thought they were sequins. Even a XL was way too small. And the leggings were just ugly. I couldn't even be bothered to return them , I just put them in a charity bag. I will not order again”

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Posted 1 year ago

“Dissatisfied, ordered last week keep saying its being posted which it hasn't was a gift for a birthday this Saturday 🤷”

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Posted 1 year ago

Custom Gifts is rated 4.3 based on 3,632 reviews