Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,692 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,692 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Well pleased with my order definitely be ordering again from you .very well done Thankyou”

Custom Gifts 5 star review on 21st March 2023

Helpful Report

Posted 2 years ago

“Flag was delivered really quickly and it looks brilliant. The printing is great and it looks exactly like it did when I created it. Really great service and brilliant flag”

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Posted 1 week ago

“Ordered a flag which stated delivery before the 23rd, which is when i required it, it didn’t arrive till the 28th, so the flag is now pointless, i’d avoid this company !!”

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Posted 2 weeks ago

“The flag with requested changes was absolutely fantastic. Service was also very quick.”

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Posted 2 weeks ago

“Football Flag of great quality. Stout material, and vibrant colours. Arrived in time for the play-off match at Wembley. Superb quality and swift turnaround. All round excellent service!”

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Posted 2 weeks ago

“Good quality towels received printed as requested within 10 days though packaging poor and not very well protected within envelope. Disappointing care considering cost of ordered gifts. No delivery date initially given , just vague will be sent within 3 days of production.”

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Posted 3 weeks ago

“Outstanding quality and customer service. Arrived for when we needed it too. Couldn't recommend more highly”

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Posted 4 weeks ago

“Absolutely love my flag, it is brillant.”

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Posted 1 month ago

“Very happy with my new flag we will take it up and down the country on football away days”

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Posted 1 month ago

“Very good flag”

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Posted 1 month ago

“10/10 on everything the delivery was fast the product is insanely well made and high quality will definitely use this company again in future due to how incredible everything has been!”

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Posted 1 month ago

“Great customer service, was kept informed throughout - from order to delivery. Custom flag easy to design, and very impressed with quality end product. Would buy again from CG.”

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Posted 1 month ago

“Loved my custom flag. Easy to order and arrived quickly.”

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Posted 1 month ago

“The quality of this flag is superb! It really exceeded my expectations a lot. 100% recommend.”

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Posted 1 month ago

“Great product. Would highly recommend”

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Posted 2 months ago

“I was told item would be dispatched on Wednesday but it was the Saturday,I was a bit concerned that I would not get it at all after seeing the reviews.The item came and am very pleased with it ok it was a few days late but it came .I have to say that Ryan got back to me promptly with any queries I had . guys a five next time you will get there”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your review and to upload a photograph of your finished product. We are sorry your order experienced a small delay in production and are most pleased you are satisfied with the item you ordered and our customer service support provided. Kind regards, Simon

Posted 2 months ago

“Very pleased with the finished product i will certainly use them again.”

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Posted 2 months ago

Hi Michael, Thank you for your kind review - we look forward to assisting you further in the future when the occasion arises. Kindest regards, Simon

Posted 2 months ago

“Initially a problem with my order, however when i contacted custom gifts by phone they very swiftly resolved the problem. They made sure my order arrived in time for the Hen party. Thank you to all at Custom Gifts”

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Posted 2 months ago

Thank you for taking the time to leave your review. We are pleased you received your order and hope you enjoyed your Hen party! Kind regards, Simon

Posted 2 months ago

“Absolutely top notch, great quality and delivery”

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Posted 2 months ago

Thank you for taking the time to leave your kind review - this is most appreciated. Kind regards, Simon

Posted 2 months ago

“Excellent quality and for the small price of the goods i would definitely recommend to anyone”

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Posted 3 months ago

Thank you for taking the time to leave your kind review. We are pleased to hear you are happy with your product. Custom Gifts

Posted 3 months ago

“Great flag, just as designed and prompt delivery. Thank you!”

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Posted 3 months ago

Thank you for taking the time to leave your kind review. We are pleased to hear you are happy with your finished flag. Custom Gifts

Posted 3 months ago

Custom Gifts is rated 4.3 based on 3,692 reviews