Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Does the job but expensive for what it is”

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Posted 5 years ago

“Bought this as protection for our counter top in our retail shop .Brilliant item .Does the job.well made .Great price. very pleased .”

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Posted 5 years ago

“Great sensibly priced item,perfect for the intended job !”

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Posted 5 years ago

“Good deckchair nicely personalised , though not made in UK as advertised”

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Posted 5 years ago

Hi Steve Thank you for your review. I can confirm the wood work is made over seas but all the print and product is put together and finished in the UK. We wish we could make more in the UK but we do not have enough partners for this at the moment but watch this space as we are always growing this side of our business. Thanks Stuart

Posted 5 years ago

“Good value for money Does the job well”

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Posted 5 years ago

“I purchased a personalised bed for my new puppy, so pleased with it, looks so lovely and comfy and my puppy loves it. I have had so many compliments of friends and family on how unique my little pugs bed is :)”

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Posted 5 years ago

“Such a beautiful screen. Thank you so much for your professional and efficient service.”

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Posted 5 years ago

“Towel was very good but I felt it was a bit thin. It’s a gift and I haven’t given it yet so no idea how it will be received.”

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Posted 5 years ago

“Ordered this chocolate tree for my granddaughters to give there daddy for Father’s Day , it was very well recieved it did arrive only just intime I enquired and it was chased and arrived just in time apart from this it was good”

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Posted 5 years ago

“Have brought 2 of these for use in my nail salon light easy to manoeuvre great covid info on them they work well”

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Posted 5 years ago

“Very pleased with it”

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Posted 5 years ago

“Really disappointed this was a present and firstly is was delivered late, and when it did arrive the preview didnt match the product the head and chin was chopped off”

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Posted 5 years ago

“Brilliant deckchair. Very pleased.”

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Posted 5 years ago

“Incorrect item was sent and customer service refused to replace or refund the item, and blamed us for making an incorrect selection.”

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Posted 5 years ago

Hello Marc, I can only apologise for the issues you experienced however an external review was conducted and it was found in our favour. We didn't send the incorrect item, it was incorrectly selected at your end unfortunately. Our system is fully automated to avoid things like that happening and to ensure we can work as effectively as possible. Many thanks Jared

Posted 5 years ago

“Great service and great item. Serves its purpose and much cheaper than some desk screens on offer.”

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Posted 5 years ago

“Great product.. very reasonable price and good delivery despite the lockdown delays. Very pleased”

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Posted 5 years ago

“Very happy with the dog bed and within the delivery time”

Custom Gifts 4 star review on 17th July 2020

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Posted 5 years ago

“Great quality well worth every penny , cane earlier then expected and exactly what we ordered our little Chase loves his new bed”

Custom Gifts 5 star review on 17th July 2020

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“i loved the dog bed with TED on the front its really cute-it was a present for my dads dog and he loved it too-many thanks”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews