Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Excellent value for money, exactly as described, highly recommend this company”

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Posted 5 years ago

“such amazing quality and a lovely touch to any coloured bed sheets”

Custom Gifts 5 star review on 16th July 2020

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Posted 5 years ago

“Was delighted with the stone engraved for my deceased furbabies (cats) Better than I thought it would be quick delivery too! Thank you !”

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Posted 5 years ago

“Amazing quality at fantastic prices”

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Posted 5 years ago

“Absolutely brilliant 5 star all round thank so much ,customer service to product. Amazing 👏”

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Posted 5 years ago

“Although we gad a slight problem with our order. It was dealt with very efficiently and we are awaiting our replacement. A very good experience shopping with this company”

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Posted 5 years ago

“First bed I ordered came damaged, the helpful staff Jacob had me one out by express delivery a day later. Fab service”

Custom Gifts 5 star review on 15th July 2020

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Posted 5 years ago

“Ordered a personalized beach towel but no name on it when it arrived? I emailed straight away and I was supposed to receive the one I ordered, still not received it?!”

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Posted 5 years ago

Hi Karen Thanks for your honest feedback. I am really sorry that we had problems delivering your item originally. Now that it has been delivered correctly are you able to update your review? Many thanks, Tom

Posted 5 years ago

“Arrived with a large scratch across the centre and was delivered by a driver than ran over one of our car park cones. Would have been a great product if not for the scratch”

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Posted 5 years ago

“Absolutely love the medium bed ordered for my two frenchies to share. The bed is great quality and looks much more expensive than it was. Coco and Hugo love snuggling up together in it!”

Custom Gifts 5 star review on 14th July 2020

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Posted 5 years ago

Loving the bed by the looks of it and also the nice warm fire :)

Posted 5 years ago

“Absolutley AMAZING! Came so quickly and the quality is perfect! Would 10000% recommend !”

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Posted 5 years ago

“Been looking for a beach towel and that one fits what I'm looking for.”

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Posted 5 years ago

“I didn’t realise that I’ve paid for something the size of a Matchbox Can hardly read the writing on it waste of money”

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Posted 5 years ago

Hi Raymond Thanks for your honest feedback. Can you send a photo of your purchase to hello@customgifts.co.uk and we can investigate this further? It does sound as if you have recieved a faulty item. Many thanks, Tom

Posted 5 years ago

“Good quality towel which arrived on date expected.”

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Posted 5 years ago

“Very pleased with the screen. It was complimented and another business owner asked me where I purchased it. I was happy to share the info.”

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Posted 5 years ago

“I absolutely love this dog bed. My puppy has been instantly comfortable in it and has been using it since we collected her. It looks so expensive and it soft and comfortable. We get so many compliments on it.”

Custom Gifts 5 star review on 10th July 2020

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Posted 5 years ago

A very cute puppy :)

Posted 5 years ago

“Good product good price quick delivery”

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Posted 5 years ago

“My dog loves his new dog bed. Very good quality and great price 2 .”

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Posted 5 years ago

“Ordered a screen for my shop. As I was opening soon I sent a message saying I needed it quickly. Delivered next day by DPD! Great service and it does the job. Easy to put together too.”

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Posted 5 years ago

“Perfect item. Was exactly as described and of good quality for money. Shipping was super quick. Would highly recommend.”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews