Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order a wolves beach towel, last year. took a long time to come and when it did come it looked like I had it years, terrible material, looked faded and that was before o washed it. I wouldn't of minded if it was cheap but it wasnt”

Helpful Report

Posted 5 years ago

Hi Thanks for you honest feedback. Someone will be in touch directly to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Couldnt ask for anything so perfected she loves her bed”

Helpful Report

Posted 5 years ago

“Excellent value for money this is the 2and time I've ordered from this site & everything from start to finish ran seamless I will definitely order personalized gifts from this company again”

Helpful Report

Posted 5 years ago

“Will buy again husband very happy ☺ with his Cardiff city football book”

Helpful Report

Posted 5 years ago

“I loved the bed I ordered for my little lady and she loves it too! Great quality, fast delivery and would definitely recommend custom gifts!!”

Custom Gifts 5 star review on 27th July 2020

Helpful Report

Posted 5 years ago

“Superb service”

Helpful Report

Posted 5 years ago

“Delivery was so quick and the product is great quality.”

Helpful Report

Posted 5 years ago

“Brilliant service & delivery was on time. Excellent quality made up”

Helpful Report

Posted 5 years ago

“Although it was a few days late ... I love this bed ... great quality and my puppy loves it”

Helpful Report

Posted 5 years ago

“Great product quick delivery”

Helpful Report

Posted 5 years ago

“Poor quality extremely thin and was shredded by my 8 month cavalier king charles in 20 minutes of having it . I know most pups chew but it was so thin it was in ribbons”

Helpful Report

Posted 5 years ago

Hi Denise Thanks for your honest feedback. Someone will be in touch directly to resolve this complaint with you. Many thanks, Tom

Posted 5 years ago

“Very good service & communication, good quality & large, my pugs love there new bed”

Custom Gifts 5 star review on 24th July 2020

Helpful Report

Posted 5 years ago

“Excellent communication- quick delivery and quality goods. Recommend”

Helpful Report

Posted 5 years ago

“Quality service and product”

Helpful Report

Posted 5 years ago

“Absolutely loved the bed I bought, so does harvey. Beautifully designed, the cushions ain't cheap and nasty, they are really comfy, would definitely recommend, thank you 😁”

Helpful Report

Posted 5 years ago

“Great product prompt delivery being used in pub on the bar”

Helpful Report

Posted 5 years ago

“I was absolutely amazed with the finished product, my little pup loves it! Would definitely recommend, and will definitely be using this company again! ♥️”