Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“The gift I order finally arrive after a long wait, but the issue is with the Customer Service area, there is no follow up contact after emailing several times on where the item was or when it would arrive.”

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Posted 4 years ago

“Excellent product .. just took a little while to arrive”

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Posted 4 years ago

“Ordered a personalised beach towel then read some bad reports about the company but came through with no problem”

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Posted 4 years ago

“Excellent order a towel with a personal name very pleased with item”

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Posted 4 years ago

“Great product, arrived really quickly just as promised! Thank you -my dad loves this gift!”

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Posted 4 years ago

“Lovely towels, fast delivery, efficient service.”

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Posted 4 years ago

“Very clear & precise pictures & delivery was very quick!!”

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Posted 4 years ago

“Can't fault the order at all ....was extremely impressed with the quality of the print on the blanket and the quality of the blanket itself..... communication was great aswell .....top marks”

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Posted 4 years ago

“Very pleased with the item”

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Posted 4 years ago

“Brilliant personal gifts. Fast delivery”

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Posted 4 years ago

“Excellent products and although bit delayed, still arrived before Christmas day - as was promised to me.”

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Posted 4 years ago

“Bought 2 personalised football towels. Good size, good quality.”

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Posted 4 years ago

“Great quality cushion and blanket, better than I expected them to be, would buy from again!”

Custom Gifts 5 star review on 5th January 2022

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Posted 4 years ago

“I ordered a Manchester City drink holder with my grandson’s name on it. He was so happy with his Christmas gift. Thank you for supplying me with this special gift.”

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Posted 4 years ago

“The team are very professional with good clear communication. The product was great quality and made a fantastic gift I would definitely purchase from them again. Thank you.”

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Posted 4 years ago

“Beautiful throw, very thick, lovely quality especially for the price”

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Posted 4 years ago

“Over the moon with my photo blanket amazing quality ! Better than I expected Thankyou custom gifts”

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Posted 4 years ago

“Emailed the company never got a response as told it would be delivered on a set date which it did not rang the guy and was told they would look into and get back to me and they did not so ended up having to go somewhere else and pay double for another one on next day delivery to make sure it arrived before Christmas it then turned up too late will never use this company again i would advise shopping elsewhere and paying a bit more so you know you will get goods in time”

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Posted 4 years ago

“Absolutely appalled with customer service, I have emailed NUMEROUS times about a blanket I did not receive and I am just being ignored. If I do not get a response and some help today I will be plastering it all over social media.”

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Posted 4 years ago

“Ioved the personalised blankets I ordered”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews