Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Ordered ages ago, NO confirmation email, paid on order. Emailed numerous times, no response what-so-ever ! Money Lost I think. Will never use again and won't recommend on FB or Instagram”

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Posted 3 years ago

“Item ordered weeks ago in plenty of time for Christmas. Order was confirmed and money taken of course. Item never turned up. I have emailed multiple times and had NO reply. Will not be using again.”

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Posted 3 years ago

“Do not order from here they take your money and do not deliver your items when they say they have nor do they respond to emails regarding the whereabouts of your order”

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Posted 3 years ago

“I’m still waiting for my blanket that i ordered a few weeks ago I keep having emails from you saying it will be dispatched but still nothing”

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Posted 3 years ago

“Speedy delivery - presented better than hoped - excellent - thank you so much”

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Posted 3 years ago

“Ordered a personalised fleece blanket. Amazing quality, photos look fabulous and the blanket is soft and cosy! Bought as an Xmas gift, I’m sure she’ll love it!”

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Posted 3 years ago

“Prompt reply to my email regarding delivery and goods arrived as promised - would use again”

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Posted 3 years ago

“Do not order from this company, never received my order, did not get a refund and now won't reply to my emails”

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Posted 3 years ago

“Nice printing, but quality of towel poor, the sides of towel lost colour”

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Posted 3 years ago

“My grandson is going to love this blanket”

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Posted 3 years ago

“Only part of order delivered - no response from company when queried - then they requested a review !”

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Posted 3 years ago

“I am actually waiting for a response regarding this item as it is dreadful. ! I have had to involve paypal”

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Posted 3 years ago

“Would definitely buy from this seller again ty”

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Posted 3 years ago

“Very quick postage, looks exactly like the photo and very good quality, very pleased.”

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Posted 3 years ago

“Excellent service and product, very happy.”

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Posted 3 years ago

“**Happy with my purchase **Fast Delivery **would recommend”

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Posted 3 years ago

“Great item thank you”

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Posted 3 years ago

“Ordered on 18/11/21 and still not received what I have paid for Emailed customer service a week ago and was told would be despatched last week? Emailed again and waiting for a reply, this is a gift that is now late”

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Posted 3 years ago

“I ordered 2 personalised dressing gowns which are absolutely gorgeous. The gifts arrived in beautiful packaging and I am extremely delighted with this very quick and efficient service. It’s the first time using this organisation so please have a look at what they have to offer because I would highly recommend them.”

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Posted 3 years ago

“The Wolverhampton wanderers towel is a Great product, amazing quality and design, really recommend.”

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Posted 3 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews