Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“It was a brilliant birthday gift . Worth the price”

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Posted 5 years ago

“very happy with my purchase, itll look fantastic on a sun lounger pool side 😀”

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Posted 5 years ago

“Very poor!! Order still not received???”

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Posted 5 years ago

Hi Gina Sorry to hear that you have not had your item yet I just checked our system and it shows your item was out for delivery on 31st July. If you contact the customer service team on hello@customgifts.co.uk and they can sort this for you. Thanks Stuart

Posted 5 years ago

“Excellent delivery, personalised beach towel arrived sooner than expected. Happy with purchase and service.”

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Posted 5 years ago

“Great easy service ordered a personalised dog bed its great quality and was delivered very quickly will deffo use this company again .”

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Posted 5 years ago

“Good quality towels bought as gifts.”

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Posted 5 years ago

“It has come on time which is good, but it came with a small Tear in the towel, just under the name, it is a bday gift for my nephew.. so abit disappointed..”

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Posted 5 years ago

Hi Farida Thanks for your honest feedback. Someone will be in touch with you directly to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Towel very thin Grate delivery and inscription”

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Posted 5 years ago

“Happy with the quick service and the quality of my goods . Thank you”

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Posted 5 years ago

“My brother loved it for his birthday gift”

Custom Gifts 5 star review on 1st August 2020

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Posted 5 years ago

“arrived on time, good product, well packaged”

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Posted 5 years ago

“We ordered a towel. It was very poor quality. Very thin and material rubbing off. Not good enough for the price.”

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Posted 5 years ago

Hi Simon Thanks for your honest feedback. Someone will be in touch directly to try to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Good fun item. Prompt delivery and arrived undamaged.”

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Posted 5 years ago

“Excellent items well pleased”

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Posted 5 years ago

“Ordered a personalized item on the sunday was advised 10 working days for delivery Item was delivered on the Wednesday Super fast and good quality too Will buy from them again”

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Posted 5 years ago

“Well pleased with my goods”

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Posted 5 years ago

“Great item love it and bigger than I thought it was”

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Posted 5 years ago

“Really impressive and exactly as pictured on the advert.”

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Posted 5 years ago

“Excellent quality delivered quickly!!”

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Posted 5 years ago

“Really happy with my pet bed”

Custom Gifts 5 star review on 30th July 2020

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews