Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Still not recieved gift after ordering 1 month ago ,1 reply to first email none to further 3 sent Phoned was advised on it's way 1week later still not here, very poor customer service BE WARY”

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Posted 5 years ago

“Personalised wolves beach towel Brilliant quality Value for money Speedy delivery service”

Custom Gifts 5 star review on 4th August 2020

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Posted 5 years ago

“Fab my dog Frankie loves it !!! Fab quality arrived quickly”

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Posted 5 years ago

“I purchased a beautiful custom dog bed. Quality is superb and the details are beautiful. Will be ordering many more. Thank you so much”

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Posted 5 years ago

“Just the drink bottle arrived no sign of the mask not happy will review again when I receive the mask there was no mention of the two items to be sent separately”

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Posted 5 years ago

“Item now delivered , its perfect .Thank you”

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Posted 5 years ago

“Fantastic quality, really pleased with my purchase.”

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Posted 5 years ago

“Great quality Only complaint is the base cushion is to large in depth.”

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Posted 5 years ago

“Quality with a good design very happy with goods ordering and all service provided of a high quality would not hesitate with ordering again if I liked or wanted anything”

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Posted 5 years ago

“Great product... great value for money & delivery was quicker than expected.. will definitely be ordering from here again”

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Posted 5 years ago

“Good quality towel at a good price with speedy delivery all over very pleased and wouldn't hesitate to use custom gifts again”

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Posted 5 years ago

“Absolutely love my fur babies new bed! And so does she! 😍”

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Posted 5 years ago

“Ideal. good size and hight with a good hight for hands to use for nails.”

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Posted 5 years ago

“Absolutely amazing”

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Posted 5 years ago

“Received my custom dog bed , very quick speedy delivery very happy customer”

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Posted 5 years ago

“Quick delivery, good quality, love it, thank you”

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Posted 5 years ago

“Quick delivery, quality item, recipient was very happy with their chocolate smash cup full of their favourite chocolates!”

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Posted 5 years ago

“It was a brilliant birthday gift . Worth the price”

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Posted 5 years ago

“very happy with my purchase, itll look fantastic on a sun lounger pool side 😀”

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Posted 5 years ago

“Very poor!! Order still not received???”

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Posted 5 years ago

Hi Gina Sorry to hear that you have not had your item yet I just checked our system and it shows your item was out for delivery on 31st July. If you contact the customer service team on hello@customgifts.co.uk and they can sort this for you. Thanks Stuart

Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews