Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“No email confirming order, no emails at all, no response to emails social media messages and no order at all no refund Then the day I email saying Ime taking things further I get an email saying my orders been deliverd and can I leave a review WHAT ORDER? You haven’t deliverd anything to me or even communicated a thing once you took my money Telephone don’t answer either”

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Posted 3 years ago

“Colour on flag a bit dull but good quality flag”

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Posted 3 years ago

“If i could give this rubbish company less than 1 i most certainly would. Iv had nothing but problems from start to finish, customer service email is horrendous, everytime i have emailed i just get it will be sent out in the next couple days, its been 4 weeks its ment to be 2, i will NEVER order again”

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Posted 3 years ago

“Exactly how I imagined it to be”

Custom Gifts 5 star review on 29th November 2021

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Posted 3 years ago

“Still haven’t received as it hasn’t been shipped after 15 days!!!”

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Posted 3 years ago

“Received item lovely items but tried emailing with no reply or dispatched notifications so lucky I was home”

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Posted 3 years ago

“Excellent gift better than I anticipated and great delivery time earlier than said”

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Posted 3 years ago

“Still not received the order which was place on 16/11/21 and you have asked me for feedback. Please look into my missing order asap. Rebecca Nelson”

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Posted 3 years ago

“I'm still waiting for it to arrive. Been told by yodel that it was delivered on the 23rd..but as someone was home all day..I know it wasn't delivered! Very disappointed as it's a personalised present for my sister (the place I had it delivered to) and no one else would be interested in keeping it.”

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Posted 3 years ago

“The head had been cut off the picture that I sent and no one can be bothered to answer my emails regarding this problem. I will never use them again or recommend.”

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Posted 3 years ago

“I received my order and absolutely love it the quality is great and better than I thought it would be, I’ll definitely be ordering from here again”

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Posted 3 years ago

“Absolutely perfect”

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Posted 3 years ago

“Ordered 2 towels one was ok the other wasent the (R) looks nothing like it should Iv sent 3 e-mails and no reply so very disappointed”

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Posted 3 years ago

“Got a blanket personalised it was beautiful. Also a map frame for my bf but the Map didn't show my post code. Emailed but nothing back.”

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Posted 3 years ago

“Very sorry to say that the item ordered took nearly 4 weeks and 4 emails to the company before it arrived. Will not be using this company again”

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Posted 3 years ago

“Excellent service it is as described”

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Posted 3 years ago

“Good quality & arrived quickly”

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Posted 3 years ago

“I ordered a personalised beach towel as a gift, it arrived earlier than expected and great quality”

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Posted 3 years ago

“Ordered a Man Utd mug good value good product and delivered within the time stated”

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Posted 3 years ago

“Brilliant”

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Posted 3 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews