Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only lost one star as limited amount of low cost items and I was just looking for a little extra, not a main gift BUT the gift is beautiful, well packaged and fast delivery for a personalised item. Will use this company again, highly recommended.”

Helpful Report

Posted 5 years ago

“The items arrived in good time , the towel was good for price paid , the framed print though good quality felt slightly overpriced by £10 , would not buy again at price paid .”

Helpful Report

Posted 5 years ago

“Good quality. Bit pricey but perfect gift.”

Helpful Report

Posted 5 years ago

“Spot could not fault the quality of the product and it washed well Thanks again.”

Helpful Report

Posted 5 years ago

“Super fast delivery and great quality items”

Helpful Report

Posted 5 years ago

“Excellent service good quality goods would recommend to anyone”

Helpful Report

Posted 5 years ago

“very good quility”

Helpful Report

Posted 5 years ago

“Not good quality for how much they cost.”

Helpful Report

Posted 5 years ago

“Excellent Very comfortable”

Helpful Report

Posted 5 years ago

“Arrived in reasonable time. Good price and good product. Was as described.”

Helpful Report

Posted 5 years ago

“I ordered 2 sneeze screens which arrived on time. However, one of them was damaged. I emailed my complaint but never heard back from you. A bit disappointed ☹️”

Helpful Report

Posted 5 years ago

Good afternoon, I have just checked back through the emails and I can see that we responded shortly after your initial complaint. We asked for photos to be sent across and we haven't heard anything. The likelihood is that our response has fallen into your junk email. If you can send across the images then we can of course resolve for you no problem :-). hello@customgifts.co.uk Many thanks Jared

Posted 5 years ago

“Excellent product and prompt delivery. Purchased a personalised bed for my large cat and he loves it :) Product good quality really happy with purchase.”

Helpful Report

Posted 5 years ago

“Wrong size phone cover delivered useless, you blamed me. Why would I order iPhone 6 Plus when I’ve got an iPhone 6. You offered 25% off next purchase =insult. Won’t use you again.”

Helpful Report

Posted 5 years ago

“Absolutely love it thankyou x”

Helpful Report

Posted 5 years ago

“Right from ordering on the website, the process was simple. Despatched within the given amount of time and excellent communication from Jared. Any issues have been rectified quickly and the quality of the product is lovely. Would happily recommend the company to any friend and so looking forward to purchasing again!”

Helpful Report

Posted 5 years ago

“personalised pillows are amazing very happy with my order good quality,comfortable and look great”

Helpful Report

Posted 5 years ago

“A very good looking and robust rocking-horse which has obviously been manufactured to very high standards. I am very pleased with the product and would unhesitatingly recommend this item.”

Helpful Report

Posted 5 years ago

“Well happy thank you”

Helpful Report

Posted 5 years ago

“Lovely material and a good quality product, personalised name is a lovely touch! I know this is a dog bed but I ordered for my cat she loves it!”

Custom Gifts 5 star review on 10th August 2020

Helpful Report

Posted 5 years ago

“Brilliant quality product, very pleased with item”

Helpful Report

Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews