Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Excellent quality and speedy delivery”

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Posted 5 years ago

“It was great thank you and is now on its way to Canada. 👍”

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Posted 5 years ago

“good selection of products,value for money,quick delivery,very pleased with engraved glass.”

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Posted 5 years ago

“Brilliant quality excellent fast no fuss service”

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Posted 5 years ago

“Nice item but delivered to the wrong place had to email customer services to see where the item had been delivered to eventually located goods.”

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Posted 5 years ago

“Exactly what I wanted”

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Posted 5 years ago

“Really fast delivery and really good quality”

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Posted 5 years ago

“Great product awesome service and quick delivery”

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Posted 5 years ago

“Class well done would definitely use again”

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Posted 5 years ago

“Purchased 2 of these stunning deck chairs from customs gifts. Absolutely thrilled with them. Im in the process of getting my back yard done up and i cannot wait to show them off.. i absolutely love the way they are personalised too.. thank you custom gifts”

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Posted 5 years ago

“Great product, high quality, speedy delivery, thanks”

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Posted 5 years ago

“Great distribution to address on time and very well !are towel”

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Posted 5 years ago

“Lovely towel my husband loves it now my son wants one!!”

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Posted 5 years ago

“Great product arrived in perfect time.”

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Posted 5 years ago

“Excellent service ...excellent item. Very happy would use again.”

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Posted 5 years ago

“As advertised and good delivery,,,, thanks.”

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Posted 5 years ago

“I ordered two personalised Nottingham forest Beach towels for my two nephews for our holiday to Portugal... One towel arrived before the stated delivery date unfortunately the second towel seemed to have got lost in transit... However a quick e-mail and phone call and the second towel arrived by recorded delivery.. The boys loved the surprise seeing the towels layed out on the sunbeds and we also got good comments on the quality and how good the towels looked (although not the ⚽ team) I would highly recommend custom gifts 👍👍”

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Posted 5 years ago

“Ordered a Sheffield Wednesday beach towel great quality and quick delivery”

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Posted 5 years ago

“Transaction and delivery faultless. Towel not very good quality, wouldn’t recommend.”

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Posted 5 years ago

Hi Thanks for your honest feedback. I'm really sorry that you are not happy with your towel. Typically we pride ourselves on our UK manufacturing and it does suprise me to hear that we have let you down. We use customer feedback to continously improve our products and service, so we will be in touch directly to find more information from yourself, but to also try to resolve your complaint. Many thanks, Tom

Posted 5 years ago

“Purchased 4 towels now, finished beautifully, very fast delivery. Very happy with purchases so far. Only just ordered last 2, sure they will be fab too!”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews