Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,702 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,702 reviews

Shipping & Delivery
Delivery Methods	Courier

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Sadly one of the orders arrived after ther said delivery date. Which was a beach towel to take on holiday. So due to it not coming on-time we couldn't take it.”

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Posted 6 years ago

Hi Jeanette Thanks for your honest feedback. I can see that your item was delviered within our guarentee period. I am sorry that it did not arrive within time for your holiday but we could not make any assurances that it would be delivered on time unforunately. Many thanks, Tom

Posted 6 years ago

“Excellent customer service. Had issue with item. They sent new straight away. Good products and prices.”

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Posted 6 years ago

“Great quality at a great price !”

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Posted 6 years ago

“Towel excellent customer service great let down by courier 3 times , new courier used and got delivered you guessed to the wrong address! Thankfully we have someone in our village who found us!”

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Posted 6 years ago

“Excellent quality, would defo order from yous again.”

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Posted 6 years ago

“Fantastic product”

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Posted 6 years ago

“I didn't receive my order, so not best happy!”

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Posted 6 years ago

Hi Julie Thank you for your honest feedback. I'm really sorry that your order has not been recieved. I can see that it was despatched on the 14th June and was deklivered on 17th July as per our delivery guarentee and was signed for by a neighbour. We will be in touch directly in regards to this. I do hope that our actions in trying to resolve this for you demonstrate the sincerity of our apologies and hopefully go some way to restoring your faith within us as a company. Many thanks, Tom

Posted 6 years ago

“My 6 & 8 year old daughters absolutely loved their towels. My youngest has an unusual name so having it on a towel was extra special for her. Great quality. Use ours weekly for swimming lessons and no fading so happy with standard and quality of material”

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Posted 6 years ago

“Amazing service from the company and all the staff who helped me. The wedding gift was perfect. I Will definitely use you again. Highly recommended. Thank you”

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Posted 6 years ago

“Great car camera”

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Posted 6 years ago

“Nice as a gift for any Wolves fan”

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Posted 6 years ago

“Brilliant O”

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Posted 6 years ago

“Brilliant value for money”

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Posted 6 years ago

“Great time and service”

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Posted 6 years ago

“Although the item I received was slightly damaged, they were all really helpful in replacing it, and promt with it so I received the replacement before my holiday. Will deffo be ordering from here again”

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Posted 6 years ago

“Absolutely beautiful towel, very good quality and easy quick delivery. Would definitely recommend”

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Posted 6 years ago

“The product ordered was perfect, but the delivery was not. No email was sent to confirm the order had been dispatched and then we discovered that the towel had been delivered to not only the wrong house but the wrong street. It was only because the house owner was honest that we actually received the product.”

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Posted 6 years ago

“Everything I ordered was well packed and delivered on time very pleased 👍”

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Posted 6 years ago

“Orderd a towel happy with product delivery took 2 weeks from ordering”

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Posted 6 years ago

“I received my Towels yesterday they are fabulous and good quality I have already recommended you to someone else, thank you.”

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Posted 6 years ago

Custom Gifts is rated 4.3 based on 3,702 reviews