Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Bought a personalised towel for sons 30th very good quality will use again”

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Posted 5 years ago

“Lovely product took longer than normal but under the circumstances not surprised , I will order again from yourselfs Mrs. Joan york”

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Posted 5 years ago

“Perfect display screen in good price !”

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Posted 5 years ago

“Excellent in every way”

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Posted 5 years ago

“The writing infront of the bed could of been a bit bigger. Put the same colour of thread on cushion which u cant see. Was expecting better. Took 2 weeks to come. Got fast replies regarding order. Overall disappointed.”

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Posted 5 years ago

Hi Leona Thanks for your honest feedback. I am really sorry you are not happy with your purchase. Someone will be in touch to try to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Very pleased delivered very quickly and would certainly use them again”

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Posted 5 years ago

“Perfect for what I need and such a competitive price great service”

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Posted 5 years ago

“Most impressed at the ease of ordering and the speed of delivery. Items just looked like they did on the screen Thank You”

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Posted 5 years ago

“All sent and packaged well.”

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Posted 5 years ago

“Very dissapointed with delivery service used by custom gifts. Yodel notifies me of delivery to take place and did not deliver and when I contacted them to ask where parcel was they informed me that it was returned to sender. The sender has not even refunded me. There should have been no problems with delivery as it was being delivered to a business address and we are open until 7pm each day.”

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Posted 5 years ago

Hi I am really sorry that you have had issues with your order. Unfortunately courier companies are experienced increased strain at the period with practicing social distancing measures which has affected your order which I can only apologise about. I am glad we have managed to deliver your items and that you are now happy with your purchase. Please may you update your review to reflect this? Many thanks, Tom

Posted 5 years ago

“Loved it !”

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Posted 5 years ago

“I ordered a large customised dogs bed and it is absolutely perfect. Lovely quality. Great customer service, will definitely be buying from again”

Custom Gifts 5 star review on 27th June 2020

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very good value for money.”

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Posted 5 years ago

“The unicorn rocking horse that I purchased is fabulous. It’s a 1st Birthday present for my granddaughter and I’m absolutely delighted with it. The colours are great, and it is made to a very high standard. The added addition of having her name printed on both of the rockers is also a lovely touch. I know my granddaughter will love it and the small fairy Fae is just perfect. I would highly recommend it and would definitely buy it again if I have any more grandchildren.”

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Posted 5 years ago

“hi i recently purchased a celtic beach towel from you and was very impressed with the quality and the price”

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Posted 5 years ago

“Great screen and very sturdy, well worth the money and for my protection! I'm a nail technician and will use it for that.”

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Posted 5 years ago

“Thrilled with purchase. Excellent design and product. Thank you.”

Custom Gifts 5 star review on 26th June 2020

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Posted 5 years ago

“She loved it!”

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Posted 5 years ago

“Disappointed Very small and bad quality.”

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Posted 5 years ago

Hi Hannah Thanks for your honest feedback. Someone will be in touch directly to try to resolve your complaint with you. Many thanks, Tom

Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews