Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.80

4.8 Rating 613 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 613 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, speedy, personal service which is tailored to our needs and delivered last a competitive price.”

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Posted 9 years ago

“Nothing was too much troublemaker every detail was dealt with efficiently and curtiously. It meant a hassle free and enjoyable experience right to the beginning.”

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Posted 9 years ago

“Leaving from Dundee”

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Posted 9 years ago

“Thank you for the Sales Manager, Mr Jamie Harris who took prompt action in resolving the discrepancy arising from my booking balance on 26 June 2016. Also, many thanks for the great efforts from Miss Kristy who has maintained close contact with me regarding this matter. They have displayed their zeal and enthusiasm in their owrk. I would like to appreciate the great effort from Miss Hannah Callaghan and Jocelyn Kinnie as they were very polite and friendly when handling with my booking recently. They have demonstrated their professionalism in the work. Besides, Cruise Direct offers credit voucher to its customers which is very attractive. In veiw of the above, I would grade Cruise Direct is one of the best travel agencies despite some of the other travel agencies have offered similar discount to me. In fact, I have introduced Cruise Direct to my friends and guests whom I met in the cruises. I wish Cruise Direct every success in the future.”

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Posted 9 years ago

“I cannot fault the excellent service that I have received from Jamie Harris and his staff. Nothing was too much trouble and good advice given at all times. I have used Cruise Direct for all of our cruises, and will be using them again and again.”

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Posted 9 years ago

“Very good service by all staff will certainly book again when a good deal comes along”

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Posted 9 years ago

“They helped with all aspects of my journey rail etc.”

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Posted 9 years ago

“Easy booking and good prices.”

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Posted 9 years ago

“Very efficient and the staff extremely helpful”

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Posted 9 years ago

“Flexibility and friendly service, decent prices”

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Posted 9 years ago

“My rep January listened to my needs and did her best to fulfill our requirements.”

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Posted 9 years ago

“I have always had very helpful service from all the staff when booking a cruise through Cruise Direct”

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Posted 9 years ago

“Very helpful service through our favourite Sales Consultant Stacey Hughes Jones. We like to always have one person we can contact.”

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Posted 9 years ago

“Caring and interested telephone consultant (Jessica Danson)”

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Posted 9 years ago

“Everything went like clockwork”

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Posted 9 years ago

“Extemely helpful and efficient. Representative went the extra mile”

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Posted 9 years ago

“There is a good selection of cruises to choose from and the website is easy to use”

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Posted 9 years ago

“I found the staff to be very helpful and informative and kept me updated during the booking process. Dealt with any problems or concerns I had efficiently and quickly”

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Posted 9 years ago

“Outstanding value & great offers always available ...great service & great holidays ....always comes up trumps”

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Posted 9 years ago

“Ability to tailor cruise arrangements to personal requirements.”

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Posted 9 years ago

Cruise Direct is rated 4.8 based on 613 reviews