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Cruise Direct Reviews

4.8 Rating 615 Reviews
95 %
of reviewers recommend Cruise Direct
4.8
Based on 615 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Cruise Direct Reviews
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Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous
Anonymous  // 01/01/2019
sorted everything
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Posted 9 years ago
They are always polite when you speake on the phone always very helpful my husband needs assistance at the airport it is always waiting.
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Posted 9 years ago
Prompt, reliable, friendly, professional service. Thank you Jamie.
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Posted 9 years ago
Low price and very friendly advisers
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Posted 9 years ago
Very good value cruise especially with the Classic drink package being included. All ports visited were interesting and the Eclipse ship was very comfortable with excellent entertainment provided.
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Posted 9 years ago
Provided good information and gave us a deal we were happy with
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Posted 9 years ago
Vrry relaxed Drinks even without the drinks package were reasonable the Marco Polo is a Good stable seaworthy ship
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Posted 9 years ago
Every cruise I have been on has been wonderful
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Posted 9 years ago
Quick Response Friendly, helpfull and keen pricing
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Posted 9 years ago
Room were reasonable size Good food Service at table good Room clean
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Posted 9 years ago
entertainment was of a good standard. This was my first time travelling with Cruise Direct and as a "Single" ,I was impressed by the size of my outer single cabin.
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Posted 9 years ago
Organised everything efficiently even though Royal Caribbean are difficult to communicate with
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Posted 9 years ago
They were very helpful with us booking a last minute cruise to the Canaries. Everything went smoothly
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Posted 9 years ago
Everything seemed well organised and reflected what actually occured on the cruise.
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Posted 9 years ago
Kept in contact from initial booking to trip commencement.
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Posted 9 years ago
Very prompt response to my request for quotes
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Posted 9 years ago
We have now used Cruise Direct several times. All of the staff are very helpful and if they cannot answer your question immediately, they never fail to ring you back at the next available moment. We have found Cruise Direct very competitive with prices and very experienced in planning the ideal holiday.
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Posted 10 years ago
All the team members that I have dealt with at Barrhead Travel (the agency handling our cruise) have been helpful, efficient and very effective. I would not hesitate to recommend them to anyone who is interested in booking a cruise holiday.
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Posted 10 years ago
Mechanical noise and vibration at times was excessive on Magellan. A movie channel on TV would have been nice. Also a kettle and the "makings"
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Posted 10 years ago
Very helpfull
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Posted 10 years ago
Cruise Direct is rated 4.8 based on 615 reviews