Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.80

4.8 Rating 615 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 615 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding value & great offers always available ...great service & great holidays ....always comes up trumps”

Helpful Report

Posted 9 years ago

“Ability to tailor cruise arrangements to personal requirements.”

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Posted 9 years ago

“THE REP WAS VERY HELPFUL”

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Posted 9 years ago

“Wonderful organisation with all staff from Captain to Stewards all so very helpful and pleasant. As this was our first cruise we arrived home feeling very happy and indeed satisfied with the wonderful experience, many thanks to all involved.”

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Posted 9 years ago

“We were on a one night cruise from Liverpool. It was excellent value and a great opportunity to experience cruising.”

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Posted 9 years ago

“Excellent service every time”

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Posted 9 years ago

“I have booked a cruise two years running with Barrhead Travel/Cruise direct through Kelly Marsden, who made the whole process simple and was really helpful, nothing was too much trouble. The added discount is always welcome.”

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Posted 9 years ago

“the cabin was excellent, the staff were all very friendly and efficient, all the meals were very good. we enjoyed the relaxing atmosphere and the entertainment was also very good with a good selection. we have already booked our next cruise for next year, same cabin and are looking forward to it.”

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Posted 9 years ago

“The cruise consultants are always pleasant, efficient, & helpful. They are more than happy to answer any queries. We always book with Cruise Direct .”

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Posted 9 years ago

“Everything was just right from staff to food to entertainment”

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Posted 9 years ago

“Obtained a good deal and regular correspondence made the trip easy”

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Posted 9 years ago

“Provide a good overall price and service, extremely helpful when we needed them.”

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Posted 9 years ago

“We have a wonderful lady called Kirsty Crellin who arranges everything for us. - looks after us as if we are her mum and dad!”

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Posted 9 years ago

“Efficient”

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Posted 9 years ago

“Our consultant, Jamie Harris, was extremely helpful; nothing was too much bother and he helped me to organise a wonderful surprise 75th birthday trip for my wife which exceeded both our expectations.”

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Posted 9 years ago

“late payment of cruise to Disney delaying our ability to book online activities with cruise. error in payments requiring duplicate payments and credit card fees from myself. error in cruise parking booking.”

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Posted 9 years ago

“We had a medical emergency which prevented us from getting to the shop on time . All the staff were amazing and did everything possible for us to the join the ship a couple of days later . Jamie was amazing, he is a valuable asset to the team . Thankyou”

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Posted 9 years ago

“The agent I dealt with was excellent, I had an issue, though no fault of cruise direct and he was brilliant to say the least. He even contacted me on return to give feedback on my holiday. I will certainly contact him for future holidays.”

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Posted 9 years ago

“very helpful and efficient when I booked cruise had to contact you when I had not received tickets/cruise info 2 weeks prior to departure could have been more helpful re 2 separate queries I had after booking cruise”

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Posted 9 years ago

“We always find them courteous , efficient and flexible and have booked numerous cruises now through Jamie and his team.”

Helpful Report

Posted 9 years ago

Cruise Direct is rated 4.8 based on 615 reviews