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Cruise Direct Reviews

4.8 Rating 591 Reviews
95 %
of reviewers recommend Cruise Direct
4.8
Based on 591 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Cruise Direct Reviews
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Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous
Anonymous  // 01/01/2019
Thanks you so much Bethany .you were very helpful in every way possible.would recommend any one to book with you thanking you again for all your help . Patricia drysdale and family
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Posted 7 months ago
Nicki is very professional and helpful. In order to secure our booking, she tried many times and finally got us what we wanted. We are very impressed by her patience and hard work! Thank you very much Nicki! Tim
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Posted 7 months ago
Bethany was brilliant. Patient and professional,she explained every step of the whole process. A credit to the company.
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Posted 7 months ago
Leanne was very helpfull and explained everything it was a delight to book with Leanne.
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Posted 7 months ago
Leanne was lovely, responding really quickly to my queries without making me feeling pressured to make a quick decision
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Posted 7 months ago
Having just returned from my first cruise using Cruise Direct, I immediately booked my next with them. They handled everything and made the whole process and travel itself seamless. I highly recommend it. And massive thanks to Leanne, who helped with the whole process.
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Posted 7 months ago
From first enquiry to final itinerary Nicki provided a very efficient and what felt like personal service Lots of discussion about requirements and then careful explanation of arrangements. Very satisfied with everything especially since the final cost was well less than other quotes
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Posted 7 months ago
Bethany was very helpful, patient and knowledgeable and she made the whole booking process stress free for us. She provided helpful information about cabin selection, dining, parking etc and we'd be very happy to recommend Cruise Direct based on that experience.
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Posted 8 months ago
Nikki and James were very helpful booking a family cruise, and managed to sort out our cabins. I have booked before with Cruise Direct and always been happy and their prices are very good.
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Posted 8 months ago
Leanne was very efficient, arranged all our requests.
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Posted 8 months ago
Easy to deal with and provided all the relevant information to me to be able to formulate a decision
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Posted 8 months ago
Cruise Direct offered the best price and were eager to answer all questions. Nicking Rawlins was both polite and professional and made the booking process easy.
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Posted 8 months ago
Nicki was fantastic, she was quick to answer my many questions and very helpful, the best price was found and the cruise has been booked.
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Posted 8 months ago
Leanne was so helpful and efficient when a balcony became available to get us what we needed. Top service
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Posted 8 months ago
Thanks to Nikki Rawlings from cruise direct very professional and gave us some great help and advice in picking our cruise
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Posted 9 months ago
Leanne was an absolute pleasure to deal with. Made the whole process super simple and gave me lots of good tips, especially as this is our first cruise. As its a present for my wife , Leanne even made a gift voucher for me which isn't normally available. very professional Excellent service and enjoyable process - thank you
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Posted 9 months ago
Professional service from Nicki to my enquiry. Price for my cruise was excellent and delt with promptly. Thanks.
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Posted 9 months ago
Bethany was super, super helpful finding us find the perfect family cruise. We saved ourselves a huge amount booking through cruise direct. The process has been so simple from start to finish, highly recommend.
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Posted 9 months ago
Really goood service and seems like she gave the best price
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Posted 9 months ago
Excellent, very patient services - Nicki was absolutely fantastic, called me back quickly the morning after I'd made the enquiry and the holiday was booked in no time! Thank you
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Posted 9 months ago
Cruise Direct is rated 4.8 based on 591 reviews