Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.75

4.8 Rating 484 Reviews

94 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 484 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found Zoe to be so helpful and very willing to search to satisfy the needs of myself and my friend for our forthcoming trip. Nothing was too much trouble and communication great.”

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Posted 7 months ago

“Bethany, along with Jamie & Laura gave an absolutely first class service giving us a great deal on our cruise and sorting out all the extras. Bethany was extremely helpful on every step of the booking process and nothing was too much trouble.”

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Posted 7 months ago

“Laura was incredibly helpful in organising and booking the first cruise my family and I went in. We chose the Norwegian Pearl and received incredible service from Laura to help us navigate the booking and options. Laura was vertly responsive to follow-up emails and could not have been more professional or helpful.”

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Posted 8 months ago

“Lovely and friendly and so helpful. Went above and beyond to get us the right cruise package. Thankyou.”

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Posted 8 months ago

“Thank you Bethany. Despite communication issues you produced A1 service and outcome with efficiency, humour and consideration. 10/10”

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Posted 8 months ago

“Great company. Smooth booking process through to going on our cruise. Very helpful and great value. Definitely recommend and thank you Laura, you were a great help!”

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Posted 8 months ago

“friendly and very efficiency”

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Posted 8 months ago

“Leanne was great, answered emails straight away, found me a brilliant price, will definitely use cruise direct again.”

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Posted 8 months ago

“Jamie had been recommended by a friend and he was superb. As newbies he was thorough and helpful as well as being personable. It was an efficient service from start to finish.”

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Posted 8 months ago

“Can highly recommend cruise direct. 2nd time using them and Leanne who’s sorted our holiday out went above and beyond to get us exactly what we were after and a reasonable price to . She replied instantly to any questions and sauced all our requirements quickly . Probably won’t even bother comparing with other agents in future as Leanne tended to all our needs . 5 star service , thank you”

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Posted 8 months ago

“Hi this is our 3rd time dealing with Zoe, and what an absolute pleasure. Goes out of her way to help and everything organised for us to just enjoy our wonderful holiday”

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Posted 8 months ago

“The response to my queries were quickly responded to - very patient with all my queries as we have not been on a cruise before! Polite and professional and quick turnaround in replies which resulted in us booking within a day. Would highly recommend”

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Posted 8 months ago

“For some years, Jamie Harris has arranged my cruise holidays. He has always been so efficient even when I changed my mind. I cannot do better than to keep using him to book my future cruises knowing that he will do so better and quicker than booking direct. My latest cruise, on Cunard's Queen Anne, was outstanding.”

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Posted 8 months ago

“First time using cruisedirect and they where amazing and so helpful and much cheaper than booking direct”

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Posted 8 months ago

“I used nicki rawlins for my hols, she was great , very efficient, good price and very approachable, wouldn't hesitate to use her services in the future”

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Posted 8 months ago

“Bethany was amazing, very professional, friendly , had all the information in no time And calm , able to help us get a lovely cruise booked, will book with you again Bethany thankyou”

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Posted 8 months ago

“I have been booking cruises and holidays with Nicki Rawlins for many many years and her service throughout has been outstanding. She gives great advice but most importantly, she responds to requests promptly.”

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Posted 8 months ago

“Excellent, we always have an excellent service, price is far better than any other. We always deal with Nicki Rawlins who answers any questions we may have.”

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Posted 8 months ago

“Beth was extremely helpful and knowledgeable and made my first time booking a cruise with ease. I would highly recommend the business and Beth as a point of contact. Can't wait to set sail now.”

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Posted 8 months ago

“Fantastic customer service - Nicki was brilliant. Provided lots of options and competitive quotes to enable us to chose the right cruise.”

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Posted 9 months ago

Cruise Direct is rated 4.8 based on 484 reviews