Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 700 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 700 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service from Nicky, our first time Crusing so helpful.”

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Posted 1 year ago

“Excellent service and very helpful. At a time when everyone is encouraged to do everything online it was a pleasure dealing with someone (Nicki) on the phone and dealing with someone who knew what they were doing/talking about.”

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Posted 1 year ago

“Nicki was extremely helpful every step of the way till I booked the cruise. She answered all my questions and helped with the booking.”

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Posted 1 year ago

“The consultants I dealt with were clear, concise, knowledgeable, helpful and friendly.”

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Posted 1 year ago

“Great friendly professional service. Competitive pricing. Efficient booking process. Pleasure to deal with and happy to recommend.”

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Posted 1 year ago

“Nicki was very helpful in booking our cruise.”

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Posted 1 year ago

“Just want to give a Big YES to Zoe for guiding me through my cruise booking In record time. All our email correspondence were delt with promptly. 100% Yes.”

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Posted 1 year ago

“I've spoken to Jamie Harris on many occasions regarding booking holidays or asking questions & l have always found him very helpful and polite A credit to your company”

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Posted 1 year ago

“Leanne went above and beyond making sure every detail was taken care of. Her friendliness, patience, understanding and customer service were absolutely top notch! 🤩”

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Posted 1 year ago

“Jamie organised everything. Transfers, extras, flights, hotels (5 Star no less) all as well as agreat price. Nothing was a problem and swiftly dealt with. They and he are the only ones I will book with in the future.”

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Posted 1 year ago

“Bethany called me back, she gave me a very good price, assured me she would book assistance at airport, and get paperwork posted to me. A very kind, helpful and understanding person.”

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Posted 1 year ago

“Excellent customer service from Bethany”

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Posted 1 year ago

“Nicki was super helpful, very knowledgeable as it was our first time booking a cruise.”

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Posted 1 year ago

“Excellent customer service. Sadly I couldn’t travel on my cruise but really happy with how Cruise Direct handled my refund. Took responsibility and removed the worry from me. Best service from any company I have dealt with. Will definitely book again”

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Posted 1 year ago

“Nicki was friendly and helpful in finding us a cruise for our honeymoon”

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Posted 1 year ago

“Excellent support from Marian and Bethany. In particular, thank you to Marian for going the extra mile to double-check the price with the Cruise company when it didn't look right, and coming back to me straight away. Very impressed.”

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Posted 1 year ago

“Thank you for your help today, i found you very easy to deal with and very helpful, i will recommend yourselves to anyone who i know is looking to book a cruise.”

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Posted 1 year ago

“Very helpfull with choosing cruise at a great price”

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Posted 1 year ago

“Booked for the first time (not my first cruise) with Cruise Direct and will most certainly recommend them and use them again. Bethany was very helpful & knowledgable, no pushy sales talk or pressure and quick to reply to emails.”

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Posted 1 year ago

“Excellent, friendly member of staff who went out of away to find me accessible cabin. Wii be using you again.”

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Posted 1 year ago

Cruise Direct is rated 4.8 based on 700 reviews