Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.74

4.7 Rating 6,662 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.7

Based on 6,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flavours. Would never have thought orange and star anise ….”

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Posted 3 years ago

“So much in this box for the money. Very very happily”

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Posted 3 years ago

“I received my first box this month and absolutely loved it. The gin was lovely. I love how much you get in the box and will definitely get another soon.”

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Posted 3 years ago

“I loved it packed full of goodies and snacks but most of all the magazine that same with it full of great ideas xx”

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Posted 3 years ago

“Loved my first Craft Gin Club! The gin was sublime and the mixes and cocktails were such a treat!!!!”

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Posted 3 years ago

“Absolutely loved my 1 st box,, full of really nice goodies, good ideas.. Gin is super tasty too 🫶🏻”

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Posted 3 years ago

“Excited to receive my first box and wasn’t disappointed! Everything you need plus nibbles to complement the best G&T you can make with all the frills!”

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Posted 3 years ago

“Loved it. Perfect combination of drinks and snacks.”

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Posted 3 years ago

“Still have to sample quite a few items”

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Posted 3 years ago

“Quality gin, and amazed by the amount that was in the package. Plus lots of ideas in the magazine to make a delicious drink!”

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Posted 3 years ago

“I absolutely love my Christmas gin box! Exceptional quality and value for money, with lovely ingredients to make your festive cocktails. I would highly recommend the Craft Gin Club and I can’t wait to see what my next box has waiting for me! 🍸🥂”

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Posted 3 years ago

“Speedy delivery, much more than I imagined there would be, thankyou!”

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Posted 3 years ago

“Very tasty Gin, loved the snacks and the magazine with the different recipes. can’t wait for my next box.”

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Posted 3 years ago

“Delighted with my first box, amazing selection of goodies to try.”

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Posted 3 years ago

“Amazing value, amazing gin, what more could you want ?”

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Posted 3 years ago

“Still no Gin. Craft Gin Club took my payment on 23rd November with Delivery to be between 3-6 December. Despite lots of emails still no box 15th December and no idea when I will get one. I have asked for either a refund or for them to send another box and they have now gone silent. Beware of this company when things go wrong. Check out there latest reviews everywhere, doesn't make good reading for them. Letting loyal customers down big time.”

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Posted 3 years ago

“Like the boxes but seem unable to spend the bonus points since no longer able to use towards payment of a future box. Please advise as have asked same in past and reply did not help”

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Posted 3 years ago

I'm sorry for any confusion caused Jen! I've made sure to get back to you by email and explain a little further about our Rewards! Kind regards Trine Head of Customer Service

Posted 3 years ago

“No phone number to contact you - no monthly box for Christmas delivered but money taken - e mails ignored”

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Posted 3 years ago

Apologies for the delay this month! I can see that my colleague has sorted out a replacement for you now, but do let us know if you need anything else.

Posted 3 years ago

“Ordered an advent calendar, money taken, not delivered and won't answer emails. AVOID THIS COMPANY!!!”

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Posted 3 years ago

I'm sorry to see that the Royal Mail strikes have caused a delay on the Advent Calendar! I'm glad to see it has now arrived and I've dropped you a direct message as well in regards to compensation.

Posted 3 years ago

“The monthly box is great but I would suggest sticking to just that. Rewards are extremely hard to spend to the point of being almost impossible so don't get too excited about clocking up your points. The Advent Calendar is an expensive and very poorly conceived product. It is physically poorly made with hard to open doors (this thing costs £95) and there are no serving suggestions for the gins. For them you need to spend another £40 (and no, you can't use any of your rewards towards this) for the tonic tasting pack. This wasn't offered when I purchased the calendar, I only found out about it from a friend. By then it was out of stock and I'm still waiting for it. Same friend tells me that he was sent the wrong instructions with his tonics and got emailed some replacements ones. As I said, stick to the standard monthly boxes for a better experience than the shop in my opinion.”

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Posted 3 years ago

I'm sorry to hear this Simon! I can see that we've spoken via email and we've taken all your feedback on board. We'll definitely review and do what we can to make things clearer.

Posted 3 years ago

Craft Gin Club is rated 4.7 based on 6,662 reviews