Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,598 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great Gin and great ideas served up too!”

Helpful Report

Posted 4 years ago

“Enjoy getting my box every month with treats and good recipes for fab cocktails”

Helpful Report

Posted 4 years ago

“CGC is great quality products, I love the mystery of it each time (but there is a way to get spoilers if you don't like surprises!) but they're also so flexible. I love that I can cancel, upgrade or downgrade at any moment. With the uncertainty around at the moment this is just brilliant. And quite unique for subscription formats in my experience. They're great. Cannot fault CGC at all!”

Helpful Report

Posted 4 years ago

“Fab love the different Gins and how carefully you match it up with tonics provide cocktail recipes and so many goodies and treats to go with the selection”

Helpful Report

Posted 4 years ago

“The only time I look forward to money going out of my bank account is for my CGC subscription and then I know a few days later the box will arrive. Its always great to open the box and discover what special surprises they've put in.”

Helpful Report

Posted 4 years ago

“I love being part of Craft Gin Club (a Christmas gift from my daughter and her boyfriend that just keeps on giving!) I so look forward to my (well packaged) box arriving and can’t wait to try my new gin, complete with yummy nibbles, flavour enhancing tonics and garnishes and read all the interesting info and try new recipes. It really is a fab service all round!”

Helpful Report

Posted 4 years ago

“Delicious gin, perfectly matched mixers - what’s not to love x”

Helpful Report

Posted 4 years ago

“Love the surprise of opening the box. Love the magazine. I’m not keen on the snacks though and often go to waste.”

Helpful Report

Posted 4 years ago

“It's great trying different Gins you don't see in the shops. It's like getting a present every Month in the post. One thing though, there could be more Tonics in the package.”

Helpful Report

Posted 4 years ago

“Love getting a mystery gin and extras every two months, I love the magazine which tells you new things to try! Who would of thought gin and cider works together- it’s my new favourite!! 😁”

Helpful Report

Posted 4 years ago

“Look forward to my box its such a pleasure opening it up to see what’s inside. Gins are all good and the mixers & snacks are lovely too. Good price and always a good service”

Helpful Report

Posted 4 years ago

“Fast no nonsense customer service. Not had a box I didn’t like. The surprise each box makes it feel like Christmas. Some I’ve opened and thought mmm don’t think I would have bought that by choice but then when you try with recipes oh wow.”

Helpful Report

Posted 4 years ago

“Love CGC! The cocktails are wonderful. I just wish I could find the golden ticket…”

Helpful Report

Posted 4 years ago

“Excellent customer service, problems are rectified quickly, and it’s easy to amend your subscription - unlike most others! The box is great value for money, and it is lovely to try new gins, snacks and mixers. You get a fantastic variety, and between myself and my partner there hasn’t been anything we haven’t liked. Delivery is via Royal Mail and we have never had a problem. It has actually created a bit of banter when postie arrives and says - your gin madam! 😂 We love Craft Gin Club!”

Helpful Report

Posted 4 years ago

“It's nice to try gains and treats you don't get in your supermarkets and enjoying doing the cocktails”

Helpful Report

Posted 4 years ago

“An wonderful service, always giving you something new or unexpected in every box. Even if you don't particularly like that month's particular gin, it's always a great experience.”

Helpful Report

Posted 4 years ago

“Lots of different gins and great snacks have recommended to my daughter who is now a member”

Helpful Report

Posted 4 years ago

“Always look forward to your delivery - some very interesting gins and other goodies! Keep up the fantastic work.”

Helpful Report

Posted 4 years ago

“I really enjoy the surprise of what each box offers. I haven’t been disappointed yet! Looking forward to many more lovely gins in the future.”

Helpful Report

Posted 4 years ago

“Lovely to experience Gins you dont usually see in the shops and the other goodies are a great bonus”

Helpful Report

Posted 4 years ago

Craft Gin Club is rated 4.8 based on 6,598 reviews