Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,598 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love receiving my gin box,its well worth the money and its different every time I get one,the quality of the items in it are great there's always a variety,the website is fantastic you get to spend points you earn on the site.”

Helpful Report

Posted 4 years ago

“It's like Christmas leading up to a new delivery!”

Helpful Report

Posted 4 years ago

“Awesome treats every month. Worth every penny .”

Helpful Report

Posted 4 years ago

“Great value, worth every penny.”

Helpful Report

Posted 4 years ago

Thank you for your fab review Sue!

Posted 4 years ago

“Fab gins, great mixers and I teresting snacks. Love the surprise box!”

Helpful Report

Posted 4 years ago

Thank you for the great review Shona, we're glad you loved the box!

Posted 4 years ago

“I get drunk 🥴”

Helpful Report

Posted 4 years ago

Not always a bad thing! Thanks for the great review Daniel.

Posted 4 years ago

“Lovely box of goodies for me to try over the weekend, thank you 🤗”

Helpful Report

Posted 4 years ago

We're so thrilled you love it! Thanks for the fab review!

Posted 4 years ago

“2 boxes in and loving it. The cocktail possibilities are endless. Thank you x”

Helpful Report

Posted 4 years ago

We couldn't agree more, thanks for the fab review!

Posted 4 years ago

“It is very exciting opening a box! I had the bottle of cocktail syrup missing from my box I went on to chat received an immediate apology a replacement was posted to me the same day, thank you customer services”

Helpful Report

Posted 4 years ago

We're glad our customer service team could help you out straight away, as we always try to do! Thanks for your review Maggie.

Posted 4 years ago

“Love the variety and monthly surprise!”

Helpful Report

Posted 4 years ago

Thank you for your fab review Claire!

Posted 4 years ago

“This was a gift but so impressed, not only for the gin but the other accessories too. Always delivered on time.”

Helpful Report

Posted 4 years ago

The gin is the star of the show but the extras are just as important to us! Thank you for your review Jackie.

Posted 4 years ago

“Really enjoy trying the different gins and cocktails which aren't always to our taste but we do look forward to seeing what comes in the box.”

Helpful Report

Posted 4 years ago

We think it's important to always try new things and we hope you manage to find a new favourite! Thanks for your fab review.

Posted 4 years ago

“Lovely gin with some fantastic mixers and snacks which always cause a debate between my wife and I. 😁”

Helpful Report

Posted 4 years ago

Thank you for your great review Lee, we're so glad our boxes give you something to talk about!

Posted 4 years ago

“It’s fun to try new gins and gin cocktails and recipes! This is the best way to do it. There are simple instructions and great pictures and guides in the magazines that come with the boxes. We love getting the new box to try new things!”

Helpful Report

Posted 4 years ago

Thank you for your kind review, trying something new is one of our favourite parts of the subscription!

Posted 4 years ago

“Great variety of gin and snacks which wouldn't normally try”

Helpful Report

Posted 4 years ago

Thanks for your lovely review!

Posted 4 years ago

“Great new guns if the month fantastic quality and first class service”

Helpful Report

Posted 4 years ago

Thank you for your kind review Annette, we're so glad you love the gins!

Posted 4 years ago

“From the box of goodies to the magazine great deal and lots of ideas”

Helpful Report

Posted 4 years ago

Thank you for your fab review, we're glad you love it all!

Posted 4 years ago

“Besides the fact I get a new gin every month which would make anyone more than happy, the customer service is amazing. After discovering my garnishes in July’s box had been made into powder, I was sent a replacement immediately so I could enjoy the perfect serve. I also love the social media accounts and the fact that the staff like to join in on the comments and uploads on Twitter, FB and Instagram.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Jen, we take great pride in our customer service so this is really great to hear!

Posted 4 years ago

“Really enjoying the different gins, along with the tips/hints to try different combinations. From well packaged delivery to new flavours and ideas to try, I would highly recommend Craft Gin Club. Great value, keep up the good work 👍”

Helpful Report

Posted 4 years ago

What a lovely review, thank you Karen!

Posted 4 years ago

“Everything in the craft gin club is perfect.they are so helpful.😄”

Helpful Report

Posted 4 years ago

We couldn't agree more! Thank you for your review.

Posted 4 years ago

Craft Gin Club is rated 4.8 based on 6,598 reviews