Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,529 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had two boxes and I enjoy receiving them the first one was Ludlow Gin and it was different but very nice. The second one was The Perfume Trees from Hong Kong which is an acquired taste, very nice now and again.”

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Posted 5 years ago

Hi Gwyneth. Thanks for the feedback, it's much appreciated! 😊

Posted 5 years ago

“First time using a drink subscription and So far soooo good! very much enjoying my monthly treats! Top quality and a nice mix to try, I will definitely recommending.”

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Posted 5 years ago

Thank you for the lovely review, great to hear you're enjoying the monthly gin! Trine

Posted 5 years ago

“Loved the Christmas gin, but had an allergic reaction unfortunately not able to drink anymore. Must have been the botanicals that were added.”

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Posted 5 years ago

Hey there, Thanks for taking the time to write this review. I'm delighted to hear you loved the December gin but it's very unfortunate that you were unable to enjoy it. Hopefully our next gin suits you better! :-) Alba

Posted 5 years ago

“December box was missing the magazine Contacted you and commented on links still no magazine”

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Posted 5 years ago

Hey there, I'm so sorry to hear that you were missing your December magazine. I have just sent you an email with regards to this! All the best, Alba

Posted 5 years ago

“Just received my first box and loved everything in it. Cen’t wait ‘till trying the different flavours”

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Posted 5 years ago

Hey Gisella, Thank you so much for taking the time to write a review! I'm glad you loved your first box. I'm sure you'll adore our future boxes too. Thanks again, Alba :-)

Posted 5 years ago

“Box has arrived as per email. Excitement level high. Loved the look which included choccies and crisps and the beautiful blue gin bottle will look good on side of bath when finished. Saving it for Sunday at noon. Happy gin club member. J R”

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Posted 6 years ago

Thank you for the kind review Ginny! I'm delighted to hear you're a happy gin club member :) Cheers! Alba

Posted 6 years ago

“Love the surprise of the gin, the snacks are sometimes a little odd though!”

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Posted 6 years ago

Thanks for taking the time to review us, we really appreciate it!

Posted 6 years ago

“I have been impressed until this month. I, unfortunately find the Manly gin has quite a harsh flavour and the tonic a very synthetic aftertaste. I am sorry , this does not mean I don’t want to try other gins, as I do and I realise I may not like all of them. This one I will use to make rhubarb gin or something else that masks its flavour.”

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Posted 6 years ago

Hi Sharon, Thank you for leaving us a review. We're sorry to hear this month's gin hasn't been to your taste! We'd definitely recommend trying out some of the cocktail recipes in the magazine to see if this improves the experience for you and we do hope you'll enjoy your next Gin of the Month more than this one! - Emma

Posted 6 years ago

“It is really good to try different gins which we would not otherwise have known about and so far we have enjoyed them. We are not fond of the dehydrated slices of fruit and much prefer fresh fruit. We are also not fond of flavoured tonics but the nibbles have been enjoyable. All in all it's a really good service.”

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Posted 6 years ago

“I love the concept, this is only my second box and my first box, June, was an absolute treat. I love the gin in July’s box but found the box as a whole a bit disappointing. It seemed more like a number of random items than my first box 📦 which was so connected. Never the less I am looking forward to my next box in August.”

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Posted 6 years ago

Thank you for taking the time to review us. I'm sorry to hear that you weren't as impressed by July's box as you were June's. We do hope you'll enjoy the August box more - it's a good one! - Emma

Posted 6 years ago

“Nice to be introduced to new gins”

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Posted 6 years ago

Thank you so much for the review Jane! Best wishes, Ryan

Posted 6 years ago

“Love getting the surprise gin.”

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Posted 6 years ago

We love sending your surprise gin Theresa! It's great to hear that you are enjoying your membership! Best wishes, Ryan

Posted 6 years ago

“I have just tasted the Theodore gin. Fantastic! I could not taste the minor elements of my previous two guns. But this one is superb! I really look forward to receiving the next month’s choice. Thank you. AA”

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Posted 6 years ago

Thank you for taking the time to review us. We're pleased to hear you're enjoying the July gin and we look forward to sending you the next one! - Emma

Posted 6 years ago

“Hi I had my gin box delivered today was totally excited as I’m always when it arrives , but have to say on opening my box I found that my bag of apple crisps and pear crisps had somehow exploded open during delivery , not sure if others have experienced this , thought you would like to know”

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Posted 6 years ago

Hi Patsy, Thanks for leaving us a review, we appreciate it. I'm so sorry to hear the packets of fruit crisps had burst! I've just sent you an email about replacing these items! Emma

Posted 6 years ago

“Great idea and love the gins. Snacks are good but not so keen on soft drinks and mixers. I usually give them away. Maybe consider different bitters sometimes?”

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Posted 6 years ago

Hi Helene, Thanks for leaving a review, we really appreciate it. We will take your feedback into consideration when choosing the accompanying drinks! Emma

Posted 6 years ago

Hi Helene! Thanks for taking the time to leave a review - we will take your feedback on board and hopefully future boxes will be more to your taste! Molly

Posted 6 years ago

“Looks good except for two bags of fruit crisps were both split open. Not the first time either something was missing or damaged.”

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Posted 6 years ago

Hi Margaret, I'm so sorry to hear this, I've sure to send you replacements! Trine

Posted 6 years ago

“Great gins. My request would be to have sugar free tonics please.”

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Posted 6 years ago

Hi Louise, Happy to hear you're enjoying the gins. Thank you for the feedback it's much appreciated! Trine

Posted 6 years ago

“It was great receiving this month’s gin box, however I was slightly disappointed as the packs of fruit chips were squashed in transit and the packets open which rendered them inedible 😒”

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Posted 6 years ago

Hi Sue, I'm so sorry to hear you've received damaged crisps! I've made sure you pop you an email and send you replacements. Trine

Posted 6 years ago

“FIRST BOX VERY PLEASED WITH. RERCIEVED MY SECOND BOX THIS MORNING AND WAS A BIT DISAPPOINTED AS CAN NOT DO THE COCKTAIL OF THE MONTH AS I RECIEVED 2 LIXIR LIGHT TONIC WATERS INSTEAD OF 1 LIGHT AND I RHUBARB AND GINGER”

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Posted 6 years ago

Hi Amanda, Thanks for your review! We're sorry about this - however I can see we sent out a replacement when requested on Monday. Enjoy! :) Molly

Posted 6 years ago

“Fantastic concept. Gives us the opportunity to try new gins every month that otherwise wouldn't be on the radar. Love it when the box comes with various mixers and botanicals to try with the gin. Would love to see more of these rather than the "treats" such as crisps and chocolate which in my opinion are just used to pad out the delivery. For me it doesn't make sense to have these in a gin club order! Other than that, brilliant.”

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Posted 6 years ago

Hi there, Thank you for your review! We love giving members the full gin experience - which includes snacks to enjoy alongside their drinks - but we will definitely take your feedback into consideration. Hopefully our new ingredients for the perfect G&T, and the cocktail of the month, will be enjoyed for now. :) Molly

Posted 6 years ago

Craft Gin Club is rated 4.8 based on 6,529 reviews