Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.77

4.8 Rating 6,460 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the quality of the gin is excellent I think you let yourselves down with the extras. The extras that you put in to add to the gin, there’s is only ever enough to add 2 drinks, could you not put in enough to add to a dozen drinks, let’s face it how much extra would it cost to put a few more slices of dried fruit peel in”

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Posted 5 years ago

“I do look forward to my Craft Gin Club delivery & to be honest I would buy a gin in between deliveries but I just find them too expensive, I tried my friends Copperfield gin & really liked it, so would have purchased that one but out of my price range.”

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Posted 5 years ago

“First box was great, the website is a bit clunky.”

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Posted 5 years ago

Thank you for your feedback, we really appreciate it! Trine

Posted 5 years ago

“The boxes I have received have been amazing, the content is really good and I enjoy the magazine that comes with my monthly box. I like that there's a theme to each box. I had an issue with the delivery recently, through no fault of Craft Gin, but they were really supportive and helpful.”

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Posted 5 years ago

Great to hear Kate, we're always happy to help. Thanks for leaving us a review, we appreciate it! Trine

Posted 5 years ago

“Always exciting to receive my monthly parcel full of treats and new gin. Rated 4 stars not 5 as I wouldn’t want you to stop striving for perfection!!!!”

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Posted 5 years ago

Thank you Brenda, we appreciate it! 🍸😊

Posted 5 years ago

“Amazing craft gins. Great customer service. Excellent additional online presence”

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Posted 5 years ago

Thanks Tracy, we're thrilled to hear you're enjoying your time in the club! Trine

Posted 5 years ago

“We really enjoy the gin boxes we have received so far. We have had 2 and are awaiting our 3rd. The gins have been incredible as have the tonics and cocktails. The only thing I would like to see more of is more tonics being included as you are only getting maybe 2 drinks out of each box. Other than that we have been very impressed.”

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Posted 5 years ago

Thank you for taking the time to leave us such a lovely review Rich! And thanks for the feedback too, we really appreciate it. Trine

Posted 5 years ago

“Only been a member 2 month. It's fantastic. Trying new, very nice gins, would never have dreamed of.”

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Posted 5 years ago

Thank you Doreen, cheers to future discoveries! 😊🍸

Posted 5 years ago

“Just had two boxes and I enjoy receiving them the first one was Ludlow Gin and it was different but very nice. The second one was The Perfume Trees from Hong Kong which is an acquired taste, very nice now and again.”

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Posted 5 years ago

Hi Gwyneth. Thanks for the feedback, it's much appreciated! 😊

Posted 5 years ago

“First time using a drink subscription and So far soooo good! very much enjoying my monthly treats! Top quality and a nice mix to try, I will definitely recommending.”

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Posted 5 years ago

Thank you for the lovely review, great to hear you're enjoying the monthly gin! Trine

Posted 5 years ago

“Loved the Christmas gin, but had an allergic reaction unfortunately not able to drink anymore. Must have been the botanicals that were added.”

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Posted 5 years ago

Hey there, Thanks for taking the time to write this review. I'm delighted to hear you loved the December gin but it's very unfortunate that you were unable to enjoy it. Hopefully our next gin suits you better! :-) Alba

Posted 5 years ago

“December box was missing the magazine Contacted you and commented on links still no magazine”

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Posted 5 years ago

Hey there, I'm so sorry to hear that you were missing your December magazine. I have just sent you an email with regards to this! All the best, Alba

Posted 5 years ago

“Just received my first box and loved everything in it. Cen’t wait ‘till trying the different flavours”

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Posted 5 years ago

Hey Gisella, Thank you so much for taking the time to write a review! I'm glad you loved your first box. I'm sure you'll adore our future boxes too. Thanks again, Alba :-)

Posted 5 years ago

“Box has arrived as per email. Excitement level high. Loved the look which included choccies and crisps and the beautiful blue gin bottle will look good on side of bath when finished. Saving it for Sunday at noon. Happy gin club member. J R”

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Posted 5 years ago

Thank you for the kind review Ginny! I'm delighted to hear you're a happy gin club member :) Cheers! Alba

Posted 5 years ago

“Love the surprise of the gin, the snacks are sometimes a little odd though!”

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Posted 5 years ago

Thanks for taking the time to review us, we really appreciate it!

Posted 5 years ago

“I have been impressed until this month. I, unfortunately find the Manly gin has quite a harsh flavour and the tonic a very synthetic aftertaste. I am sorry , this does not mean I don’t want to try other gins, as I do and I realise I may not like all of them. This one I will use to make rhubarb gin or something else that masks its flavour.”

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Posted 5 years ago

Hi Sharon, Thank you for leaving us a review. We're sorry to hear this month's gin hasn't been to your taste! We'd definitely recommend trying out some of the cocktail recipes in the magazine to see if this improves the experience for you and we do hope you'll enjoy your next Gin of the Month more than this one! - Emma

Posted 5 years ago

“It is really good to try different gins which we would not otherwise have known about and so far we have enjoyed them. We are not fond of the dehydrated slices of fruit and much prefer fresh fruit. We are also not fond of flavoured tonics but the nibbles have been enjoyable. All in all it's a really good service.”

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Posted 5 years ago

“I love the concept, this is only my second box and my first box, June, was an absolute treat. I love the gin in July’s box but found the box as a whole a bit disappointing. It seemed more like a number of random items than my first box 📦 which was so connected. Never the less I am looking forward to my next box in August.”

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Posted 5 years ago

Thank you for taking the time to review us. I'm sorry to hear that you weren't as impressed by July's box as you were June's. We do hope you'll enjoy the August box more - it's a good one! - Emma

Posted 5 years ago

“Nice to be introduced to new gins”

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Posted 5 years ago

Thank you so much for the review Jane! Best wishes, Ryan

Posted 5 years ago

“Love getting the surprise gin.”

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Posted 5 years ago

We love sending your surprise gin Theresa! It's great to hear that you are enjoying your membership! Best wishes, Ryan

Posted 5 years ago

Craft Gin Club is rated 4.8 based on 6,460 reviews