Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,529 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Something to look forward to every month. Adult equivalent of a lucky bag.”

Helpful Report

Posted 7 years ago

Thanks for taking the time to review us Peter! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“I love trying different gins and all the extra mixers.”

Helpful Report

Posted 7 years ago

Thanks for the review Nicholas! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“Love the service! Great to have interesting new gins try and interesting articles in the Ginned magazine to read whilst supping them.”

Helpful Report

Posted 7 years ago

Hi Sarah, we're really pleased to hear that you're enjoying being a part of the Club! If there's anything we can do to make your Craft Gin Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear your feedback! - Eloise

Posted 7 years ago

“On time deliveries, always look forward to trying a new gin each month!”

Helpful Report

Posted 7 years ago

Hi Emma, thanks for leaving us your review. We're so glad you're enjoying each month's gins! If there's anything we can do to make your experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear your feedback. - Veronica

Posted 7 years ago

“I love receiving my parcel, and the extra treats in the pack are great- especially the tonic to pair with it. Some botanicals may be useful? I do find sometimes the Gins are a little similar, especially this years compared to last years offerings.”

Helpful Report

Posted 7 years ago

Hi Sarah, thanks for much for the review, it's great to hear that you're loving your box of goodies each month! I'll be sure to pass your feedback on to the team - if there is anything we can do to make your Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear from you. - Eloise

Posted 7 years ago

“What’s better than surprise gin”

Helpful Report

Posted 7 years ago

We couldn't agree more Scott - it's great to hear you're enjoying discovering new gins with us. If there is anything that we can do to make your Club experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to get your feedback. - Eloise

Posted 7 years ago

“I just like getting the parcel”

Helpful Report

Posted 7 years ago

Hi Veronica, it's so great to hear you're enjoying your different gins! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“I like surprises, but gin surprises are fabulous!”

Helpful Report

Posted 7 years ago

We think gin surprises are the best kind of surprises! If there's anything we can do to make your Craft Gin Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear your feedback! - Eloise

Posted 7 years ago

“Fun to discover whats in my Gin box! Excellent customer service too”

Helpful Report

Posted 7 years ago

Hi Rachel, we're really pleased to hear that you're enjoying being a part of the Club! If there's anything we can do to make your Craft Gin Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear your feedback! - Veronica

Posted 7 years ago

“Exciting box each month. Lots of tasty find to try!”

Helpful Report

Posted 7 years ago

Hi Rebecca, we're so happy to hear that each month's box has been so well-received! If there's anything we can do to make your Club experience even better, please drop us an email to members@craftginclub.co.uk as we'd love to hear your feedback. - Veronica

Posted 7 years ago

Thanks for taking the time to leave us your review, Rebecca. We're so glad you've enjoyed discovering each month's wonderful box! If there's anything we can do to make your experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear your feedback. - Eloise

Posted 7 years ago

“discovered new gins, cocktails, recipes and inspiration. great value for money. i loved it when u email to tell us what garnishes to get before the gin arrived... raised the excitrment! that seems to have stopped now though”

Helpful Report

Posted 7 years ago

Hi B., we're so pleased to hear that you've been loving your membership! I'm really sorry to hear that you haven't been receiving an email each month with a recommended garnish - rest assured, we're definitely still sending those out before each delivery! If you could please drop us a quick email to members@craftginclub.co.uk, someone on the team will be able to sort this out for you and make sure you start getting those emails again. - Veronica

Posted 7 years ago

Thanks for taking the time to leave us your review, we're so glad you're enjoying each month's wonderful selections! You should still be receiving your garnish email with your tracking code before the boxes arrived - let us know if not and we'll sort this out. If there's anything we can do to make your experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear your feedback. - Eloise

Posted 7 years ago

“It was nice to receive quality goods with an element of surprise”

Helpful Report

Posted 7 years ago

Hi Kezia, we're pleased that you have been enjoying your surprise Gin of the Month boxes! If there is anything that we can do to make your Club experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to get your feedback. - Veronica

Posted 7 years ago

“I love getting the most amazing gins each month”

Helpful Report

Posted 7 years ago

Hi Clare, we're so pleased you're enjoying your Gins of the Month. If there is anything we can do to make your Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear your feedback! - Veronica

Posted 7 years ago

“The gins are often ones i have never heard of, i love the suprise and the fact i get something a little out of the ordinary.”

Helpful Report

Posted 7 years ago

Hi G.R., thanks for taking time to leave us your review - we're thrilled you've discovered some incredible, new craft gins! If there's anything we could do to make your Club experience even better, please drop us a line to members@craftginclub.co.yk - we would love to hear your feedback. - Veronica

Posted 7 years ago

“All the different types of gin and the added extras”

Helpful Report

Posted 7 years ago

Hi H., thanks for leaving us your feedback. We're very pleased that you're enjoying your membership with us. If you have any comments on how we can make your Club experience even better, please let us know at members@craftginclub.co.uk - we would love to hear them! - Veronica

Posted 7 years ago

“I like the surprise of finding out what gin is in the box”

Helpful Report

Posted 7 years ago

Thanks so much for leaving us your review! We're really pleased to hear you're enjoying your deliveries. If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Veronica

Posted 7 years ago

“It's great not knowing which bottle of Gin you are going to receive each month which is accompanied by various other little treats such as nibbles, tonics etc. My one and only negative is that on some months it is more expensive to do it this way but on other months it is cheaper, so win some lose some I suppose :-)”

Helpful Report

Posted 7 years ago

Hi Michael, we're really happy to hear that you are enjoying each month's surprise delivery. We always strive to put together great boxes that are a good value to our members and filled with treats they will enjoy. However, if you ever have any questions about your box, please get in touch with us at members@craftginclub.co.uk and we'll be happy to help! - Veronica

Posted 7 years ago

Craft Gin Club is rated 4.8 based on 6,529 reviews