Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.77

4.8 Rating 6,460 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Gin Club , I agree the gin this month is an aquired taste being very piney it has a disenfectant quality! The Christmas Batch gin is a favourite of mine and way back the Poetics Licence orange n cranberry. My bugbear I have expressed to CGC is that loyal subscribers should be treated extra now and again? I have quite a collection of gin now and I'm tempted to cancel for a while.”

Helpful Report

Posted 6 years ago

Hello Joanne, Thank you for taking the time to leave a review, we really appreciate it. I'm sorry to hear that you weren't quite keen on the gin this month, I've sent you an email with a serving suggestion - I hope this helps! I will definitely pass on your feedback! -Trine

Posted 6 years ago

“Great idea, the snacks and chocolate are a nice change. This month's gin bottle was a huge disappointment. Tasted like pine toilet cleaner, first awful one we have had. Hope next months is better.”

Helpful Report

Posted 7 years ago

Hello S L, Thank you for leaving us a review, we really appreciate hearing from you! I'm so sorry you weren't keen on this month's gin - I'm confident you'll love the next one! -Trine

Posted 6 years ago

“I really enjoy reading the magazine and of course drinking the lovely gins. My wife discovered that ASDA are selling an infusion kit containing hibiscus flowers, cardamon pods, juniper berries and pink pepper corns. We have been experimenting with this kit and enjoyed the results my wife as a former non gin lover loves Vidda and hibiscus. Would love to hear from other members who have discovered this kit and their recipes. Jim B-T Slough.”

Helpful Report

Posted 7 years ago

Hi Jim, Thank you for taking the time to leave a review - we really appreciate it. I'm glad to hear that you're enjoying the Ginned! Magazine and the gins of course! -Trine

Posted 6 years ago

“Great way to try new gins”

Helpful Report

Posted 7 years ago

Hello! I'm glad you're enjoying discovering new gins! Thank you for taking the time to leave a review. -Trine

Posted 6 years ago

“I have enjoyed sampling new gins from different places.”

Helpful Report

Posted 7 years ago

Hello Shirley, We're glad to hear that you're discovering some new gins! Thank you for the feedback, we love hearing form our members. -Trine

Posted 7 years ago

“Great ideas & love the magazine & different ways to try gin & flavours, botanicals etc. Would be nice to have a full bottle of flavoured gin occasionally.”

Helpful Report

Posted 7 years ago

Hello, Thank you so much for your feedback, we'll definitely take this into consideration. happy to hear that you're enjoying the monthly gin! -Trine

Posted 7 years ago

“some great gins and nice little 'surprises' in the box”

Helpful Report

Posted 7 years ago

Thanks for taking the time to review us Eve! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“Introduction to new gins and accompaniments”

Helpful Report

Posted 7 years ago

It's great to hear you've enjoyed your gin discovery with us! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“Something to look forward to every month. Adult equivalent of a lucky bag.”

Helpful Report

Posted 7 years ago

Thanks for taking the time to review us Peter! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“I love trying different gins and all the extra mixers.”

Helpful Report

Posted 7 years ago

Thanks for the review Nicholas! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“Love the service! Great to have interesting new gins try and interesting articles in the Ginned magazine to read whilst supping them.”

Helpful Report

Posted 7 years ago

Hi Sarah, we're really pleased to hear that you're enjoying being a part of the Club! If there's anything we can do to make your Craft Gin Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear your feedback! - Eloise

Posted 7 years ago

“On time deliveries, always look forward to trying a new gin each month!”

Helpful Report

Posted 7 years ago

Hi Emma, thanks for leaving us your review. We're so glad you're enjoying each month's gins! If there's anything we can do to make your experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear your feedback. - Veronica

Posted 7 years ago

“I love receiving my parcel, and the extra treats in the pack are great- especially the tonic to pair with it. Some botanicals may be useful? I do find sometimes the Gins are a little similar, especially this years compared to last years offerings.”

Helpful Report

Posted 7 years ago

Hi Sarah, thanks for much for the review, it's great to hear that you're loving your box of goodies each month! I'll be sure to pass your feedback on to the team - if there is anything we can do to make your Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear from you. - Eloise

Posted 7 years ago

“What’s better than surprise gin”

Helpful Report

Posted 7 years ago

We couldn't agree more Scott - it's great to hear you're enjoying discovering new gins with us. If there is anything that we can do to make your Club experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to get your feedback. - Eloise

Posted 7 years ago

“I just like getting the parcel”

Helpful Report

Posted 7 years ago

Hi Veronica, it's so great to hear you're enjoying your different gins! If you have any feedback on how we can make your Club experience even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear it. - Eloise

Posted 7 years ago

“I like surprises, but gin surprises are fabulous!”

Helpful Report

Posted 7 years ago

We think gin surprises are the best kind of surprises! If there's anything we can do to make your Craft Gin Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear your feedback! - Eloise

Posted 7 years ago

“Fun to discover whats in my Gin box! Excellent customer service too”

Helpful Report

Posted 7 years ago

Hi Rachel, we're really pleased to hear that you're enjoying being a part of the Club! If there's anything we can do to make your Craft Gin Club experience even better, please let us know at members@craftginclub.co.uk - we'd love to hear your feedback! - Veronica

Posted 7 years ago

“Exciting box each month. Lots of tasty find to try!”

Helpful Report

Posted 7 years ago

Hi Rebecca, we're so happy to hear that each month's box has been so well-received! If there's anything we can do to make your Club experience even better, please drop us an email to members@craftginclub.co.uk as we'd love to hear your feedback. - Veronica

Posted 7 years ago

Thanks for taking the time to leave us your review, Rebecca. We're so glad you've enjoyed discovering each month's wonderful box! If there's anything we can do to make your experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear your feedback. - Eloise

Posted 7 years ago

“discovered new gins, cocktails, recipes and inspiration. great value for money. i loved it when u email to tell us what garnishes to get before the gin arrived... raised the excitrment! that seems to have stopped now though”

Helpful Report

Posted 7 years ago

Hi B., we're so pleased to hear that you've been loving your membership! I'm really sorry to hear that you haven't been receiving an email each month with a recommended garnish - rest assured, we're definitely still sending those out before each delivery! If you could please drop us a quick email to members@craftginclub.co.uk, someone on the team will be able to sort this out for you and make sure you start getting those emails again. - Veronica

Posted 7 years ago

Thanks for taking the time to leave us your review, we're so glad you're enjoying each month's wonderful selections! You should still be receiving your garnish email with your tracking code before the boxes arrived - let us know if not and we'll sort this out. If there's anything we can do to make your experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to hear your feedback. - Eloise

Posted 7 years ago

“It was nice to receive quality goods with an element of surprise”

Helpful Report

Posted 7 years ago

Hi Kezia, we're pleased that you have been enjoying your surprise Gin of the Month boxes! If there is anything that we can do to make your Club experience with us even better, please drop us a line to members@craftginclub.co.uk - we'd love to get your feedback. - Veronica

Posted 7 years ago

Craft Gin Club is rated 4.8 based on 6,460 reviews