Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.82

4.8 Rating 6,363 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,363 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks very expensive can get cheaper in the shops, £40.00 you must be joking Was going to join but no way”

Helpful Report

Posted 5 years ago

Hi Jane, Thanks for your comment. I have just dropped you a quick email explaining a little bit about our boxes and their pricing. Ryan

Posted 5 years ago

“I never received my parcel it just never came”

Helpful Report

Posted 5 years ago

Hello Victoria, I'm so sorry that you had issues with the parcel. I can see that you've been in contact via email, and I'm happy to see that the issue has now been resolved. I hope you're enjoying the gin! -Trine

Posted 5 years ago

“Beware - I have been trying to cancel my monthly membership with Gin club but they have ignored all emails and have continued to take payments. DO NOT set up continuous payments with this company as they are impossible to cancel. I have had to raise a dispute now with the bank to cancel payments. I have been trying to cancel this since May and it’s now Sept!”

Helpful Report

Posted 5 years ago

Hi there. I'm so sorry to hear you've had difficulty getting in touch with us. I've dropped you an email now so we can rectify any issues. Molly

Posted 5 years ago

“Why did i pick this month's for my first box.🙈 I Love everything else that was in the box .But Vidda gin is the worst gin i have ever had so really not happy as the gin is the most important iteam. Now im left with a full bottle 😤😡”

Helpful Report

Posted 5 years ago

Hi Mark, Oh no! I'm so sorry to hear that you were disappointed with your very first gin from us. I'd suggest trying to serve it with something sweet to balance it out, ginger beer or elder flower tonic are both amazing. I really appreciate your feedback, so thank you for taking the time to leave us a review. I hope you'll consider rejoining another time! -Trine

Posted 5 years ago

Craft Gin Club is rated 4.8 based on 6,363 reviews