Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.74

4.7 Rating 6,662 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.7

Based on 6,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love being a craft gin club member. It’s like getting a present every month just for me! I sometimes share, but not very often!”

Helpful Report

Posted 7 years ago

Hi Melanie, Thanks for your review - we are so happy to hear you're loving your membership. We understand - when it comes to gin, we don't like sharing either...! Molly

Posted 7 years ago

“Love this so much that I’ve purchased boxed for so many friends as gifts. I get so excited when it’s due to arrive and I’m such a show off with my new lush gins. Just gorgeous, thank you.”

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Posted 7 years ago

Hi! Thank you so much for your lovely review. We're glad to hear you're enjoying your surprise boxes, and are spreading the gin love to all of your friends. Cheers! Molly

Posted 7 years ago

“January gin not good. Very strong tastes like tequila bleugh”

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Posted 7 years ago

Hi there. We are so sorry to hear you're not enjoying your January gin. We've dropped you an email. Molly

Posted 7 years ago

“My craft Gin box arrived today, I couldn't wait to come home from work to open it, it was like Christmas day all over, looking forward to trying it later. One happy lady😀😀”

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Posted 7 years ago

Hi Glynis, Thank you for your wonderful review. We're so pleased to hear our boxes are such a happy surprise, and hope the gin is going down just as well! Molly

Posted 7 years ago

“Just received my first box I was so excited when opening it to see what goodies I had inside, and I was not disappointed even my daughter could not believe how many items I received for what I paid. Can not wait till my next box arrives!!. Will certainly recommend Craft Gin Club to family and friends”

Helpful Report

Posted 7 years ago

Hi Gillian, Welcome to the club! We're so happy to hear you were impressed with your gin goodies. I hope you and your daughter enjoy your boxes (although we wouldn't blame you if you didn't want to share!) Molly

Posted 7 years ago

“This is my own gift to me and i absolutely love it, the gin box is outstanding value for money and its great to try new gins that are not on the shelves yet. Carry on the good work Craft Gin”

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Posted 7 years ago

Hi Julie, Thank you for taking the time to leave such a great review. We're so happy to hear you're enjoying your ginny treat - you deserve it! Molly

Posted 7 years ago

“I'm a newbie and just received my first box. Boy am I impressed. I'm wishing now I had joined earlier but now I have I can't wait to try the South American influenced box of treats that arrived at my door this morning. Bang goes Dry January, Hello Ginuary. 😊🍸”

Helpful Report

Posted 7 years ago

Hi Findlay, Welcome to the club! We do hope you're enjoying January's gin of the month - we don't blame you for choosing Ginuary after this arrived! Molly

Posted 7 years ago

“Most of these gins are not readily available in the shops...they are small batch gins that are quite unique and pretty special. This club has been a pleasure to join. The staff are friendly and helpful and answer emails pretty quickly. I look forward to my box every month and have not been disappointed yet 😊 Well done Team....I’m looking forward to my next box and the many more after that👌”

Helpful Report

Posted 7 years ago

Hi Janey, Thank you from all the team here for leaving such a lovely review. We're so pleased you're enjoying discovering lots of special gins with us, and guarantee you'll enjoy the fantastic boxes we've got lined up for you. Cheers! Molly

Posted 7 years ago

“Amazing December gin, loved the nibbles and mixers and the cocktail ideas roll on January 😍”

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Posted 7 years ago

Hi Karen, We're so happy to hear your Christmas box was enjoyed over the festive period. We hope you had some Tarquins left over to cure any January blues...! Molly

Posted 7 years ago

“Disappointed not to get the promised December gin - no nibbles, no magazine and one mixer! What's happened?”

Helpful Report

Posted 7 years ago

Hi Ray, I understand we spoke at the time, but I'm sorry again that there was a confusion over Christmas between us and another club! If you have any further questions please do not hesitate to drop us an email. :) Molly

Posted 7 years ago

“Disappointed not to receive my gin box and gutted won’t get a replacement of that gin”

Helpful Report

Posted 7 years ago

Hi Ursula, Thank you for taking the time to review. We are so sorry for the issues that effected your Christmas delivery. I understand we spoke over email at the time, but please do not hesitate to get back in touch if you'd like. Molly

Posted 7 years ago

“December Gin great and if you like nice bottles like myself this one is for you, and the Gin cocktails are a must.”

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Posted 7 years ago

Hi Gill, We're so pleased the Tarquins went down well - and to hear the special festive cocktails were enjoyed! We do hope you enjoy all the new gins you discover over the coming months. :) Molly

Posted 7 years ago

“How bazaar - I also never received my December box or the replacement how very strange that more than one of us failed to receive either - I was also promised a subsequent gin as a good will gesture - ummm !! Won’t hold my breath ! I have also cancelled my membership as unreliable ! No telephone contact available to contact them - very dissapointed ex - member”

Helpful Report

Posted 7 years ago

Hello, We're sorry to hear you didn't receive your December gin, unfortunately we had a few issues with delivery this month and we can only apologise. I hope you will enjoy the replacement once it reaches you. -Trine

Posted 7 years ago

“Did not receive my December gin although payment was taken in November. Promised a replacement that also never appeared and understand that the December gin is now unavailable. Waiting a refund and will be cancelling my membership. Also very frustrating to hear that people who subscribed for the December box have received not one but two!”

Helpful Report

Posted 7 years ago

Hello, I'm really sorry to see you go, especially because of such a bad experience. I hope you enjoy the replacement despite not getting the December gin. -Trine

Posted 7 years ago

“Absolutely stunning December box the gin was superb & so were all the treats . Service & delivery were exceptional.”

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Posted 7 years ago

Hi Ann, Thank you for such a wonderful review! We are delighted to hear the December box was enjoyed, and hope many festive G&T's were enjoyed at Christmas. :) Molly

Posted 7 years ago

“Very disappointed with December's gin, Tarquin’s Cornish Christmas Gin. It has way to much juniper and nothing else. Unpleasant.”

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Posted 7 years ago

Hi Dave, I'm sorry to hear that you weren't keen on the Tarquin's, we've had such amazing feedback otherwise. I hope you like the next one! -Trine

Posted 7 years ago

“20 days and two requests later and still no delivery. Painfully slow response to any communication. Very disappointing guys! Will be changing to another company.”

Helpful Report

Posted 7 years ago

Hi, I apologies for the late replies, we've been very busy over Christmas. Glad to see that the issue as solved and hope you're enjoying the gin! -Trine

Posted 7 years ago

“My December gin still hasn’t arrived. I was told it was being despatched again as the original package had gone AWOL but still no sign. Not particularly happy as no new tracking number has been given and have to wait ages for a response. I think I will be cancelling my membership.”

Helpful Report

Posted 7 years ago

Hello, I'm so sorry to hear that you've had a bad experience, please do get in touch if the gin still hasn't shown up! Thanks for leaving a review. -Trine

Posted 7 years ago

“First gin box arrived,syrup had gone everywhere.it happens, But I cannot accept bad service,over a week has passed,was told a replacement was being sent. This went over my carpet,my blouse. If I had had good customer service and a bit of empathy I would not be writing this and cancelling my membership. Customer service is as important as the contents & so frustrating when you cannot get it sorted or speak to anyone,”

Helpful Report

Posted 7 years ago

Hi Sheila, I'm so sorry you received your box in such a state! Glad we found a solution, have a merry Christmas and thank you for leaving us a review! -Trine

Posted 7 years ago

“Placed an order and yes I made an error but emailed straight away trying to change it. No response. Messaged on facebook, got a response but not anything about what I had asked. You have taken my money in December even though you won't be delivering anything until January. I have now asked for everything to be cancelled and a refund due to your lack of communication.”

Helpful Report

Posted 7 years ago

Hi Alison, I'm sorry to hear that you had issues, however, glad we found a solution! Hope you're enjoying the gin and thank you for the review. -Trine

Posted 7 years ago

Craft Gin Club is rated 4.7 based on 6,662 reviews