Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.74

4.7 Rating 6,662 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.7

Based on 6,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Craft gin club boxes are great, I love the flexibility on frequency of delivery and there’s always a great selection of goodies to compliment the craft gins. The magazine is great too giving info about the months products and recipes using the gin of the month. The goods are always well packaged and good to see Royal Mail making deliveries. Highly recommend the craft gin club”

Helpful Report

Posted 7 years ago

Hi there, Thank you so much for your kind words and recommendation! It's always great to hear that we have been hitting the mark for our members and that you have been enjoying your subscription so much! Ryan

Posted 7 years ago

“Love this company, always recommending them as they use a great products and and very good customer service, they truly make you feel valued as a customer.”

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Posted 7 years ago

Hi there, Thank you for your review! It's wonderful to hear that you have been enjoying your boxes so much and have been spreading the word about the club to your friends! Ryan

Posted 7 years ago

“It is amazing”

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Posted 7 years ago

Hi there, Thank you for your review! It's great to hear that you are enjoying being a member of our club! Ryan

Posted 7 years ago

“First box received on time in September with a nice gin. Despite being told my December box had been posted at the end of November when I check the tracking number with the post office it states it has still not been received by them on the 10th December some two weeks later. Sent an email asking what was going on but only got a standard reply blaming the delay due to the Christmas post and saying they try to respond to emails within four working days. Would like to know if my bottle has been sent yet and if not when it will be.”

Helpful Report

Posted 7 years ago

Hi Steve, I'm so sorry you and issues with the December delivery! I can see that you've been in contact with Molly and a new box was sent, we hope you love it. -Trine

Posted 7 years ago

“No customer services.No reply to emails.One item had gone over me ,my carpet. when unpacking.Over some of the order. No response apart from we have got your message. I have sent another message cancelling see what happens with that. It is so frustrating when know one responds. Spoilt the whole present for my husband.”

Helpful Report

Posted 7 years ago

Hi Sheila, Thanks for leaving us a review - I'm so sorry that you haven't received a reply yet. I've dropped you and email so we can get a replacement box sent to you asap. -Trine

Posted 7 years ago

“Been having me cornish Christmas Gin over the weekend omgeee it's ammazzzing!!!! Absolutely love it!”

Helpful Report

Posted 7 years ago

Hi Lindsay, It's great to hear that you enjoyed your Tarquin's Christmas gin so much! Ryan

Posted 7 years ago

“Finally tried my Tarquin Christmas gin tonight. Wow what a tasty treat. Really enjoyed well worth waiting for Friday. Looking forward to my next one now.”

Helpful Report

Posted 7 years ago

Hi Ann, It's great to hear that you like your December Gin of the Month so much! We are so excited for you to try your next one! Ryan

Posted 7 years ago

“The regular, beautifully presented and extremely yummy contents of my wife's boxes are delightful. But where I was really impressed was by the personal level of service. Best example would be when I wanted to buy a one off box for my mother - a couple of (super friendly) emails and despite having theoretically sold out, they still managed to find me a spare box and send it in time for xmas. Great people and an exceptional product :)”

Helpful Report

Posted 7 years ago

Hi Pip, Thank you for your kind comments, we are always glad to help in whatever way we can. It's great to hear that you guys have been enjoying your membership so much! Ryan

Posted 7 years ago

“This is the best club ever. I cant wait every month for my new gin xx”

Helpful Report

Posted 7 years ago

Hi Alison, I'm so glad to hear that you are enjoying your boxes as much as we are enjoying putting them together for you! Ryan

Posted 7 years ago

“I look forward to that knock on the door every month! Nothing brightens my day more than opening that special parcel! All the gins so far have been magnificent! Can’t wait for the next one, and the one after that and the one after that and.........!!! 🤪🤣😆”

Helpful Report

Posted 7 years ago

Hi Vivienne, Thank you for your lovely comments! It's wonderful to hear that you are enjoying your membership so much! Ryan

Posted 7 years ago

“I look forward to a beautiful new gin surprise every month”

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Posted 7 years ago

Hi Sandy, I'm glad that our boxes have been hitting the mark for you each month and that you are enjoying your membership so much! We certainly love the challenge of making sure that each month's surprise is as good as the next! Ryan

Posted 7 years ago

“Looks very expensive can get cheaper in the shops, £40.00 you must be joking Was going to join but no way”

Helpful Report

Posted 7 years ago

Hi Jane, Thanks for your comment. I have just dropped you a quick email explaining a little bit about our boxes and their pricing. Ryan

Posted 7 years ago

“As I tell everyone- they are boxes of joy delivered to your home 🙌🏼”

Helpful Report

Posted 7 years ago

Hi Gemma, Thank's for spreading the good word about our club, it's great to hear that you are enjoying your membership so much! Ryan

Posted 7 years ago

“I bought this as a Birthday present for my husband monthly. He loves it. I have got a quartly set up for my daughter now as well as age is also a gin lover. Amazing quality the gins are great especially the Shetland Reel grapefruit gin. The best one so far. I would recommend this very highly.”

Helpful Report

Posted 7 years ago

Hi Gail, It's great to hear that you guys are enjoying being members of the club so much! Thank you for the lovely words and the recommendation! Ryan

Posted 7 years ago

“Loving my gin! Great payment. Great delivery. No issues.”

Helpful Report

Posted 7 years ago

Hello Jen, Thank you so much for your review, we really appreciate it! Happy to hear that you're loving the gin. -Trine

Posted 7 years ago

“Great way to try new gins and actually learn the story behind them. Presentation is always great and all staff I've dealt with are exemplary!”

Helpful Report

Posted 7 years ago

Hey Ed, We're happy to hear you're liking the gins so far! Cheers to many more. Thank you for leaving a review, it's much appreciated. -Trine

Posted 7 years ago

“I have never been happier than when my new gin arrives! I love being in this club and I cant wait for my Christmas box 😍”

Helpful Report

Posted 7 years ago

Hi Jayne, Thank you for leaving a review, we love hearing from our members! I'm glad you're enjoying the membership - the Christmas box is amazing. -Trine

Posted 7 years ago

“I have enjoyed my gin and extras. I am looking forward to the next parcel.”

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Posted 7 years ago

Hi Mrs. Burgess, Glad to hear you're enjoying it, thanks for leaving a review. -Trine

Posted 7 years ago

“What a great club to belong to! Not only are the boxes a treat, but the magazine informative especially now it has increased in size. My November box went missing in the post - I gave it a week and contacted customer service. They sent me a replacement box whilst they looked into the missing delivery. I cannot fault their service. Top Notch. Cheers everyone”

Helpful Report

Posted 7 years ago

Hello Miss Smith, We're so happy you're a part of the club! It's great to hear that you're enjoying the membership. Thank you for leaving such kind words, we really appreciate it. -Trine

Posted 7 years ago

“Amazing value, excellent products, it’s a great treat to receive the box every month! Always excited to try the gin. Just fabulous.”

Helpful Report

Posted 7 years ago

Hey Lisa, We're so excited to hear that you're enjoying your membership, we're happy that you're part of the club. Thank you for leaving a review, it's much appreciated. -Trine

Posted 7 years ago

Craft Gin Club is rated 4.7 based on 6,662 reviews