Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,614 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,614 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of great cocktail ideas in the magazine!! Mixers came with it to make a few of them which was great..”

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Posted 5 years ago

“Very impressed with my first box. Beautiful gin. I’ve enjoyed making the cocktails and appreciate all the recipes. Love the magazine. High quality treats and mixers that taste delicious. Good value for money too!”

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Posted 5 years ago

“Really enjoyed good value excellent service”

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Posted 5 years ago

“Great taste and lots of extras . Nice mixers and ideas”

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Posted 5 years ago

“Gorgeous gin and lovely surprise package for my first purchase. Made me feel like someone very special and brought me a touch of the exotic in these dreary lockdown days”

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Posted 5 years ago

“Lovely Gin, great magazine, and delicious accompaniments My first delivery, now looking forward to September ( bimonthly)”

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Posted 5 years ago

“The Gin is lovely, I really like the tonic and the cider was a lovely surprise. Thanks”

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Posted 5 years ago

“July's box was my first. Excellent value for money the gin alone was worth £28. I had a £10 off voucher and only paid £30. So impressed I've changed from bi monthly to monthly, something to look forward too. Hubby loved making the cocktails and the booklet you recieve is very informative.”

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Posted 5 years ago

“Just loved this gin and the a accompanying magazine and mixers. Would definitely recommend”

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Posted 5 years ago

“Great bottle of gin with all the extras thrown in to get you going. Magazine with all the cocktails in is great too. Cant wait for next quarter.”

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Posted 5 years ago

“First box we have ordered...delighted by contents Thanks”

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Posted 5 years ago

“Loved this gin and all the little treats that go with it I enjoyed the magazine I’m looking forward to my next box coming”

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Posted 5 years ago

“Great box wonderful to have all the ingredients to make a lovely G&T and ideas for some new combinations.”

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Posted 5 years ago

“First box of gin, very happy with it and looking forward to my next box”

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Posted 5 years ago

“Loved the box. Have tried the gin of the month and one of the cocktails loved both.”

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Posted 5 years ago

“Fab box. Loved all the items. So well put together a real treat. Tempted to upgrade to monthly!!!”

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Posted 5 years ago

“The magazine is great for cocktail ideas. It has very down to earth feel about, when you drink it.”

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Posted 5 years ago

“Fantastic as ever, the whole package with surprise gin, magazine and all the trimmings is truly a gin lovers delight. It’s actually not by first box, this my third year of suscribing as a dedicated customer. However the card connected to the ginclub payments was lost and needed updating. Despite several attempts to rectify the customer service was not great with no resolve in terms of being able to update the existing account with a new card number. The customer service response was that it was customer pilot error and nothing they could do. However there really was something wrong with the website / log onto accounts issues with a blank screen appearing continually. My husband sent a screen shot to customer service as requested and still no option at all to resolve. No option given at all to just phone and update the card details. Hence the only option was for me to ‘create a new account’. Hence now I am receiving emails to rate my ‘first’ box when I have been a loyal customer for 2 1/2 years. Seriously needs a customer service review, or maybe Ginclub is doing so well nearly losing one customer did not matter. If my husband had his way he would not have bothered to continue as he was so disappointed with the response. Hence to say that all the membership points accumulated in the first account are still there!! Communicated via email as there was no option to just ‘talk to anyone’ with reason of lockdown given... mmm but still operating throughout lockdown with deliveries.”

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Posted 5 years ago

“Great gin and treats. Really great to have the opportunity to try new things.”

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Posted 5 years ago

“Never had that gin before loved it . And all the extras .”

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Posted 5 years ago

Craft Gin Club is rated 4.8 based on 6,614 reviews