Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Courier Expert - Delivery Reviews

4.8 Rating 2,289 Reviews
98 %
of reviewers recommend Courier Expert - Delivery
Company Reviews Metrics Info
4.8
Based on 2,289 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Courier Expert - Delivery Reviews

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Chris Smith
Verified Buyer
“Package had to be with client before 4:30pm, 5:00pm latest, driver had traffic issues and was delayed. Vehicle was supposed to be a car but a transit van collected for delivery. Driver did his very best to get package delivered to a site where the contact had left for the weekend. Driver was able to gain access to the building and find someone to sign for the documents from the correct department.”
Helpful Report
Posted 7 years ago
Many thanks Chris, your feedback is appreciated and noted. We hope to help again in the future if needed.
Posted 7 years ago
Heather Prieto
Verified Buyer
“Company comes across as friendly, very professional and customer service focused. I was kept informed of delays caused by traffic and impressed overall. Will use you again thank you.”
Helpful Report
Posted 7 years ago
Many thanks Heather, your feedback is appreciated. We hope to help again in the future
Posted 7 years ago
Bryan Whittaker
Verified Buyer
“Helpful and friendly service”
Helpful Report
Posted 8 years ago
Hi Bryan, thank you for taking the time to review us!
Posted 8 years ago
Naomi
Verified Buyer
“The courier arrived later than the 80 minute timeframe specified, due to traffic. He was polite, but this was unnerving for me, so being kept updated on this the ETA by the company by text would have given the service 5 stars. However, the package arrived at its destination before time and the driver contacted me to ask for further instruction as the recipient was not at home to accept delivery. The company also called to suggest options after which the courier delivered to a neighbour. Head office provided me with the necessary proof of receipt.”
Helpful Report
Posted 8 years ago
Hi Naomi, thank you for your feedback which is appreciated and we will take it on board. Hope to help again in the future.
Posted 8 years ago
Brett Morgan
Verified Buyer
“Completed as promised, thank you for a quick reliable service.”
Helpful Report
Posted 8 years ago
Hi Brett, thank you for taking the time to review us!
Posted 8 years ago
Chris Cleevely
Verified Buyer
“Just a bit long winded on the phone sorting out the location otherwise an efficient service. We will use them again if the need arises. C R Cleevely Managing Director Cometpower Ltd”
Helpful Report
Posted 8 years ago
Many thanks Chris, your feedback is appreciated. We hope to help again in the future if needed.
Posted 8 years ago
Ralph Quarton
Verified Buyer
“Rang up at 10.30 am package picked up on Manchester at 11.30 and delivered to Barnsley around 1pm. No dramas, no problems just good service and value for money.”
Helpful Report
Posted 8 years ago
Charles
Verified Buyer
“It does exactly what it says on the tin.”
Helpful Report
Posted 8 years ago
Thankyou, We hope to be able to help you again in the future
Posted 8 years ago
Lorraine Stoker
Verified Buyer
“I have used Courier Expert several times in the last month, I was very impressed by the customer service and computer updates. I decide to use Courier Expert more frequently and so set up an account. However as soon as I did this, I was given a 15% price increase. I had found Courier Expert to be competitive to other couriers we had used but now I cannot justify the extra cost.”
Helpful Report
Posted 8 years ago
Thnak you for your review! - Courier Expert
Posted 8 years ago
Liz
Verified Buyer
“The office staff were very helpful and did their very best to make sure that this very urgent parcel got to London. The driver wasn't quite as timely as we were expecting and really struggled to find / stop at the practice, which is not that easy to manage but he did seem to make a bit of a meal out of it! However, all in all I was impressed with the service, the parcel got to the destination just in time and I would use the service again.”
Helpful Report
Posted 8 years ago
Thank you Liz! We will check why this happened with our driver. We hope you use us again soon!
Posted 8 years ago
Justyna Rurny
Verified Buyer
“good communication, reliable”
Helpful Report
Posted 8 years ago
Thank you for your review Justyna!
Posted 8 years ago
Kimberley
Verified Buyer
“I was able to arrange an urgent delivery over the phone. Once booked I received email confirmation and good were collected in approx 90 mins. I was then called twice while my good were being transprted to advise me of the progress - Very good service.”
Helpful Report
Posted 8 years ago
Thanks for the good comment hopefully we can assist you again in the future.
Posted 8 years ago
Zoe
Verified Buyer
“Good communication throughout. Delivery was in good time. The courier was very helpful. It would have been ideal if the courier could have turned up at the collection point in less than the hour and a half allocated, but I don't know the logistics so perhaps this is or was not possible. All in all very satisfied.”
Helpful Report
Posted 8 years ago
Thank you Zoe!! we hope you use us again soon
Posted 8 years ago
Zoe
Verified Buyer
“Good communication throughout. Delivery was in good time. The courier was very helpful. It would have been ideal if the courier could have turned up at the collection point in less than the hour and a half allocated, but I don't know the logistics so perhaps this is or was not possible. All in all very satisfied.”
Helpful Report
Posted 8 years ago
Thank you Zoe! We hope you use us again soon
Posted 8 years ago
Sarah Jeffery
Verified Buyer
“Quick and efficient. Thank you”
Helpful Report
Posted 8 years ago
Thank you Sarah! we hope you use us again soon
Posted 8 years ago
Dean Manning
Verified Buyer
“Helpful on the phone, and good service throughout. kept informed until parcel had been signed for.”
Helpful Report
Posted 8 years ago
Thank you Dean! we hope you use us again soon
Posted 8 years ago
Jo Williams
Verified Buyer
“No-one answered the 'phone, which was very frustrating. However, once I emailed and had a call back everything worked very smoothly.”
Helpful Report
Posted 8 years ago
David Purdy
Verified Buyer
“We received a completely professional service which delivered what it said it would.”
Helpful Report
Posted 8 years ago
Hi David, thank you for taking the time to leave a review, it's always nice to hear!
Posted 8 years ago
Vince Cox
Verified Buyer
“helpful in arranging the right logistics that worked for both of us and delivered met the delivery timescale - would use again”
Helpful Report
Posted 8 years ago
That's great to hear, thanks for leaving a review!
Posted 8 years ago
Jon
Verified Buyer
“Great Service in-house! Could be beneficial for drivers to have some association to Courier Expert (T-shirt, Company Card etc)”
Helpful Report
Posted 9 years ago
Courier Expert - Delivery is rated 4.8 based on 2,289 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request